dollywood refund policy covid

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Please note that changes may occur at any time, based on available public health information. (except for special events as designated by the Property). All tax rates are subject to change without notice. Please see ourDirectionspage andDestination Mapfor a map of the area. Recommended experiences in and around Pigeon Forge. Please call (888) 428-6789 before returning tickets for assistance on your groups refund. Glass containers (other than baby food containers). Dollywood was originally scheduled . Refer to the Entertainment Schedule and Park Map upon arrival or online (when available) before you arrive. the determination has been made to adjust our COVID-19 requirements. Dollywood has always been proud to assist our military families. Having some questions about visiting or booking? Upgrade pricing varies. If this occurs, please return any forfeited comp admissions/meal vouchers. They must care more about money then their patrons, because there was entirely too many people at the park. Masks will still be required in indoor areas. Please keep your parking lot receipt to re-enter the toll booths. Through the end of the year, Dollywood will refund tickets for guests who need to cancel or delay their trips because of contracting COVID-19. Excessive consumption of alcohol is prohibited at the Properties and individuals showing signs of intoxication or any kind of substance impairment are prohibited at the Properties, each to be determined at the sole discretion of Herschend. Discounts are available when purchasing multiple daily refill mugs. We do not accept partial payments or deposits. Parents should contact the first available host for assistance if a child is lost. A ticket, pass, or season pass granting admission to a Property or participation in a Herschend Activity (a Ticket) is a revocable license which may be revoked by Herschend and such Ticket may be revoked or confiscated by Herschend with no refund of any amount paid therefor. Yes. You can find your Pass ID as well as your barcode in your online account, too.Option #1: Passes moduleOn your Account Overview page, click/tap on each pass to expand and see that pass's details. Payment must be made with an organizational check or credit card. Below are some resources that may be beneficial to you when searching for the right place to stay for you and your family: Parking is $25 for all standard length vehicles and $30 for oversize length vehicles such as RVs and trailers. There are multiple reasons for this but contact us if you would like to renew that pass. Guests must only use designated entrances and exits and only during operating hours of the Property. To prevent your device from making unintended 911 calls, please turn it off or enable airplane mode. International Returns. Dollywood's Baby Care Center located in Showstreet offers a private feeding and diapering facility. Check refunds may take up to 15 business days. The new policy allows fully vaccinated visitors and those 12 and under to ditch the mask and physical distancing both indoors and outdoors. I felt safe reading the Dollywood Covid policy but I felt much less safe when it was not enforced. When you are ready to renew your pass, the power of your My Dollywood Account comes full circle! If you have received an email or phone call from our team regarding entitlements in your online account, you will find those entitlements under your order History within your online account. You will be sent through a page where you simply tell us how many passes of each type you would like. They will not be distributed just because it rains. Final counts on reservations that include Dolly Parton's Stampede/Pirates Voyage tickets as well as reserved/catered group meals are due 2 weeks in advance. The daily rental fee provides each dog its own water supply. THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, TO THE EXTENT PERMITTED BY LAW. If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. Apologies for the confusion. Yes, sometimes you go to try out a bucket list of rides. Dollywood reserves the right to ban such individuals from future admission to all or any of its Properties or from participation in any Herschend Family Entertainment Activities. If you have received a refund on your pass or have a PreK pass, you will need to purchase a new season pass. All in all we had a great time & felt very safe. After linking, purchasing or renewing your Pass from within your online account is simple! Online Technical Support. and . If your child is old enough, designate an easy-to-find meeting place to gather if someone gets lost. Individual rain checks will be given when one-day admission tickets are presented at the Groups Booth. This transaction must be made on the day of your visit before leaving the Park. According to the companys website,on April 12, masks were made optional in outdoor areas of the park where social distancingis in place. For Dollywood's Splash Country visitors, we offer TimeSaver H2O, a convenient line reservation system that allows you to reserve a position in line for many of the water parks most popular attractions-- without standing in line! Each Guest grants Herschend the right to film, video, photograph, and take sound recordings of the Guest on Property or during participation in any Herschend Activity for any purpose without payment or consideration therefor. A Dollywood Host will provide you with detailed information about our rider requirements to help you make well-informed decisions to safely, comfortably and conveniently experience our rides. Upon such revocation or confiscation, the applicable Guest and all members of their party shall have no right to remain in, on, or about the Property. However, they are responsible for 2.5% county amusement tax and 1% county food tax on prepared food. The black diamond indicates a high thrill attraction; the blue square indicates a moderate thrill attraction; and the green circle indicates mild thrill attraction. Dollywood is proud to offer dozens of shows and entertainment options throughout the season. Recreational devices with wheels, such as skateboards, hover boards, balance boards, scooters, inline skates or shoes with built-in wheels. Properties, entertainment, shows, craft showcases, rides, attractions, and festivals, as applicablemay be closed due to maintenance, special events, or weather without notice and without liability to Herschend. The big home rental sites have different policies. Ask any Host for assistance or directions. The park wqs decorated great and we had a great time. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, Make Dining Reservations at Song & Hearth. About Our Returns Policies. All persons, bags, and belongings in, on, or about the Property are subject to security and safety searches, including physical screening and metal detection procedures. We value your safety. Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones arent tall enough to ride. If the linked pass is eligible for renewal, the pass is selectable on the Link Passes page. For the safety of our Guests, children must be 13 years old or older to enter without an adult. Tripadvisor performs checks on reviews. Along with ample disability parking, Dollywood Theme Park also provides accessible trams for those using wheelchairs during their visit. Call center hours are 9-5 Monday . . As Covid rages on, Australia's live arts industry is once again in a precarious spot. Water fountains are located near many restrooms, or bottled water may be purchased at most food outlets. DollywoodYes. With the new "reservation" system in place, I am a bit worried about locking in a reservation early enough to actually get in without knowing what . The long wait for the 2020 Dollywood season is over - today was the first day complete with a variety of new rules and guidelines developed by the CDC. Pets are not permitted. You will be asked to Sign In if you already have an account or you can click/tap on "Registration" if you need to createa new account. Theater seating is on a first-come, first-served basis, so planning ahead can be helpful. In particular, for most consumer contracts, the CMA would expect a consumer to be offered a full refund where: a business has cancelled a contract without providing any of the promised goods or . A completed & signed copy of your TN Tax Exempt Certificate or 501 (c) (3) determination letter must be presented with each payment. Please call (888) 428-6789 before returning tickets for assistance on your groups refund. Dollywood is granting those on a case by case . Herschend is not responsible for duplicated, damaged, lost, or stolen Tickets. Each January and February the Entertainment department conducts auditions in several cities and at Dollywood. I never realized: Airbnb hosts warn of scam taking advantage of Do Not Sell or Share My Personal Information. Subscribe to our newsletter, special offers and promotional emails. Park Hours Sign In | Register Search. Dollywood and Dollywood's Splash Country tickets include all rides, shows (except special ticketed events), museums, crafts and other attractions (except for our paid games). One adult waits with the child in a secure area (i.e., behind the loading gate or the ride exit gate; a Dollywood Host will direct you to the appropriate location.) Dollywood welcomes service animals on a leash or harness, but service animals are not permitted to participate in the attractions.

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