rite window complaints

This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. (With no "D" or "F" grades). I was unaware of that was the answer we got. Rite Window is best known for providing excellent customer service and reasonable prices. Once we moved ahead with it every went just as he said it would from the lead time to the installation duration. Create new account . Replacement or New Construction Windows: Rite Windows can be used for both window replacement and new construction purposes. I am very pleased with the windows and the job these guys did. We are disappointed with our purchase and felt for over $6K, quality and install would have been better. In addition to installing home improvement products that make your home more attractive and energy efficient, we focus on quality! HomeAdvisor allows Service Professionals to post information about I was amazed at how quickly they removed and installed the windows. After the project is complete, we leave the job site looking as clean or cleaner than it did before our work began, so you can simply sit back and enjoy the improvements to your home. Carefully explaining and communicating with us about our concerns. If you have any questions about our company, or would like copies of our Consumer Affairs Office and Better Business Bureau files, please contact me directly at [protected]. Installation of 14 windows was completed in promised time frame ONE DAY ! Their specialty includes: Energy Efficient Siding Roofing Picture Replacement Bay Garden Gutters Awning Installation Double Hung Exterior Hopper Bow Slider Casement Vinyl Windows and Patio Custom Doors Window World Many consumers have been harmed. The wrap job on the frames looks amazing and the clean up was perfect. All rights reserved. verify whether or not your pro is properly licensed. Continue reading . BUILT-RITE WINDOW CORP is currently rated 3.9 overall out of 5. Rite Window believes if you sell a quality product for a fair price you have nothing to hide. On the day of service they were on time, efficient and after the install you would have never known they were here, (other than for my clean new windows! Maybe the idea of a lender being involved in the payment is a deterrent for some reason. Licensing Requirements page. Not only do these gaps create energy loss from within your home, but also pose a security issue. Install was quick and easy, very professional team. The work was done well and they kept the house clean as they went! I was absolutely shocked to hear this. We publish all of the reviews we receive: positive and negative alike. The job was a little more complicated with some custom cuts and the metal trim around the outside of each window. I felt so happy through out the whole experience. It proved to be the right decision Take care. If I had been given notice that they would be tearing out every window they had put in than my husband and I would have prepped the porch and patio prior to their arrival so this juvenile did not have to curse under his breath and throw a temper tantrum that we were not prepared. Unfortunately, we cannot perform a background check on every employee of a businessthe background checks are performed only on the owner or principal. The last window was installed in the rain with not a drop of water entering the structure. Always pleasant and professional, excellent and workmanship! I give Rite Window my recommendation. Their insurance Company asked me to sign off on paper work for $25.00. The blinds are causing a white stripe from top to bottom on the glass in 3 areas. Installed new windows and siding on front of house. Yes, BUILT-RITE WINDOW CORP offers free project estimates. You were going to call a roofer you knew to do the job, I repeatedly called once we knew the windows were in if a roofer was contacted and I was told your company would take care of it when doing the windows. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. The windows were a bit more then another advertised company BUT we could definitely see a difference in the qualify and look of the windows. All Angie's List reviews are submitted by IDENTIFIED sources, and each review is screened for legitimacy by Angie's staff. Find more window & door replacement contractors near Woburn. Very clean and polite. They were clean, covered everything up when they were working so there was minimal dust. Rite Window believes if you sell a quality product for a fair price you have nothing to hide. The wrap around the exterior windows make everything look brand new and definitely made a huge physical appearance on the outside. Unfortunately, when they installed the slider, they fit one side, but there was a 1/2 or more gap on the side you see most. I would with out any doubt use them again ( still have basement windows to replace), or recommend them to anyone. The complaint has been investigated and resolved to the customers satisfaction. That did not make sense to me. !Highly recommend!! Hard wood floors covered before work and all old windows and trash was cleaned up and removed. Massachusetts Department of Public Safety, https://www.mass.gov/orgs/office-of-public-safety-and-inspections, Better Business Bureau in Eastern MA, ME, RI & VT. BBB reports on known marketplace practices. Will use rite window again in the future for sure. And on time . I would not hesitate to recommend RiteWindow as a business. Brian and Mike arrived on time and did a very professional removal of the old tub/shower and installation of the new tub/shower. The entire process was smooth, easy and no surprises. Very respectful to us and our property. According to your professional crew person who yelled from my roof top in the phone to you it needed an abortion. I recommended them to neighbors, and two neighbors got their houses done by this company. This is Peter DeVellis. We complete our work quickly and stay within your budget, no matter what type of project you have in mind! I chose to work in this industry because Rite Window strives to help homeowners receive a quality product at the right price . Any mess that they made was taken care of and not a speck of debris was left behind. Thank you great company those two guys who came over for the job Vinny and John were awesome professional, nice and clean I m very happy with my new windows and my storm doors, what a great experience. Should you have any problems with your new windows, doors, roofing, shower or bath, one phone call to Rite Window is all it takes to have the issue addressed. Reviews are different than comments. When installing the storm door, they peeled paint off on the surrounding trim (our house was recently painted in May) exposing the wood, so we need to sand and repaint those areas. All rights reserved. Schedule a Consultation With Over 31,000 Successful Jobs and Satisfied Customers, We Have the Experience You're Looking For SEE OTHER CUSTOMERS IN YOUR NEIGHBORHOOD Rite Window Part of Renuity Engaged Employer Overview 9 Reviews 7 Jobs 2 Salaries -- Interviews -- Benefits 12 Photos + Add a Review Rite Window Reviews Updated Jun 13, 2022 Find Reviews Clear All English Filter Found 9 of over 9 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.9 69 % Specializing in Roofing, siding, and gutter services. So the roof did become your issue to address since it was done unsatisfactorily the first time. Share feedback about your experience with Rite Window. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Revco Inc. - Seal Rite Windows And Doors, Andy Williamson. We provide seasonal services as well as repairs and cleanings. Rite Window believes if you sell a quality product for a fair price you have nothing to hide. Rite Window rocks!! I understand the worker who did the 1st install was fired but why on the second trip out (which included you) did no one recognize the fact that the windows were placed into the wrong framework .Now on your third visit this crew realizes the windows were not put in correctly and the entire job from day one has been ripped out and windows are being moved around like checker pieces into the right places and I have one crew member complaining about what an awful job was done previously and f bombing for lack of a better term from his vulgar mouth that he should have been on the job the first time and it would have been done right . After closing the work begins and the contractor are paid with the rehab funds at set stages of project completion. Perfect Installation and Cleanup Continue reading . I cannot imagine a better guarantee of quick payment than a bank check from funds guaranteed to be available and waiting. Visit the Solution Center to Explore Articles. I had these windows installed at my sons home, and he couldnt be more pleased. See below for more detailed descriptions and customer feedback on Rite Window. Homeowners connected with the Service Pros through HomeAdvisor can rate their businesses. They did two jobs for us Job one was 6 windows and Job two was two exterior doors. Received a contract addendum on 9/7 with the correction. , It was great and no pressure to purchase at all We ordered,they came out and measured and the windows are in and perfect Every appointment was on time and the job was clean and professional We will be using them again in the future, I had them remove my tub and install a custom shower. By clicking Get a Quote, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. They filled it with caulking, and we are now trying to fix it, but it is a bigger job than first anticipated. Workers professional and neat Job completed in short time communicated with us need to return for 1 thing and did so next day would use Rite window again and have recommended them to my friends. See below for recent customer reviews posted to our website and social media pages. Out of my pocket I paid $2,000.00 for 2 windows and a storm door. I have no idea what that kid rolled out on my roof ? Each person that we dealt with from the original sales person to the person who came to measure and then the installers; everyone was very friendly and a pleasure to deal with. Rite Window provides window, door, roof, shower, and bath system installation services. We love being able to have a cross breeze in our living room again. I couldn't have picked a better vinyl siding company. Our entire experience with Rite Window has been outstanding! Caulking awful Each window installed and finished off differently yet measurements taken day of estimate. Rite windows not only block drafts, they are great looking and have noticeably increased the appearance of this old House! After initial admission to the HomeAdvisor network, businesses are re-screened biennially. Quality Products, Professionally Installed, For the Right Price. I had one spot of water damage around window frame area that was pointed out by installer, he told me what was required so I ran to Home Depot for repair materials and he preformed the repair ! Industry: Construction. We at NEWPRO suggest you have a professional examine your doors. Search reviews. Since 1998, the company has provided high quality window replacement, bath, showers, roofing, and door installation services for customers throughout eastern Massachusetts and southern New Hampshire. Check out these tips from MattZurcher, Sr. VP of Customer Care. How those businesses take care of those complaints is what separates good businesses from the rest. Service came to repair, (1 hour late for the appt) but could not easily repair without having the window adjusted. This company would NOT have been my choice as all of my other windows are Pella. Thanks so much! Read More, Custom residential and commercial awnings manufactured and installed. Well be doing the project later on and this company will be strongly considered. ComplaintsBoard.com is a leading complaint resolution website on the Internet. First lets set the record straight about the roof. A second tech came out and said the windows needed play. Roofing, siding, and gutter services. Was professional and super fast and efficient. There goes your warranty when your window craps the bed. The installers were courteous and professional and they did the job Rite. I qualified for the replacement of 6 Windows through OCLTRG except I have 8 windows and a broken storm door that needed to be replaced. The RW slider screen weighs perhaps 2 lbs. Once a business is rated, we require it to maintain an overall average of two stars or greater. Gino and Dave just completed replacing all my windows and I must say they did an excellent job. Well, all went fine until I got the first bill. What a scam! Yes, BUILT-RITE WINDOW CORP offers eco-friendly accreditations. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. The windows", Five-Time Winner of Angie's List Super Service Award, Better Business Bureau Accredited with an A+ Rating, 97% "Likely to Recommend" Rating from GuildQuality, EPA Certified as a Lead-Safe Licensed Contractor. I don't want the money I would like them repaired or replaced. They were very good! When the window came in, John had Artie do the installation. Truly a Team. That's why we tell you the price up-front. Great work. I called with some questions about installing new windows and they were very helpful. From your first phone call to Rite Window and throughout the installation of your replacement windows, patio or entry doors, roofing, shower or bath, we guarantee a smooth process. Note; I am not that lucky to get a sales rep as good as Juli and then an installer as talented as Paul this was the best home improvement we have ever had in over twenty years we have lived here Thank you Rite Window you did it right. From the salesman to the guys putting the windows in they were very friendly but very professional. I have already noticed a major difference with how warm my home stays now I actually have had to turn the heat down. I am just looking for a better understanding. We have the experience and dedication to get the job done right! But websites like this one use no filter to gauge the accuracy, truth, or the motivation of the anonymous reviewer. It seems others have had a good experience, but based on ours, we wouldn't rehire or recommend. Good salesman. Beautiful window, no mess was left behind. Awards and Badges Angi Certified Images Ratings Distribution 5 285 4 11 3 3 2 4 1 9 Rating Details Price 4.8 Professionalism 4.9 Punctuality 4.9 Quality 4.9 Responsiveness 4.9 Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project. All rights Reserved. A Fantastic Bath Experience Continue reading . They did a fantastic job. Businesses will not be admitted to the network if their owners or principals have the following felonies in their available criminal records*: Our background check does not exclude service professionals unless the crime at issue is a felony. Required fields are marked *. I dont understand how the premium brand companies can get away with charging exorbitant prices for windows that perform no better than the Rite Windows. Our Process As Easy as 1-2-3 1 Schedule a Consultation 2 Design Consultation Our design experts will tell you all about the products we offer and explain how we can make your dream bathroom a reality. All went smoothly from Showroom to installation. Location. Dealing with this company was a pleasure from start to finish. This window company continues to impress us after our installation 3 years ago. Lakeland, Orlando, Florida, Revco Inc - Seal Rite Windows And Doors - Andy Williamson revco New name same lowdown practices Tampa Florida, Revco - Seal Rite Windows And Doors, Andy Williamson, The Ayers REVCO - Commits Crimes Against the Elderly and Handicapped, Fraudulent Misrepresentation of Windows and Doors Tampa And Jacksonville Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. 27 Windows and very satisfied Continue reading . From the initial consultation to the finished installation, you'll know you're in good hands. Very happy with the finished product. Window Selection/Installation Continue reading . If your looking for help there is a company called CellarMakers that will guide you through out he entire planning, construction and installation process. Window Installation Contact Information 4801 Executive Park Ct N. Bldg 200 Ste. By using HomeAdvisor, you agree to our Terms & Conditions, Copyright 1999 - 2023 HomeAdvisor, Inc. All Rights Reserved, American Architectural Manufacturers Association (AAMA), Window and Door Manufacturers Association (WDMA), Angies List Super Service Award 2012, 2013,2014,2015, HomeAdvisor uses an extensive screening process to screen businesses and business owners/principals. Unbeknownst to me their notices were being sent to my previous business address long after we had moved to our current office in Woburn. Find a Business Add Your Business 4.2 Culture. For the best, most current pricing simply click the button below for an instant Windows price quote. Rite Window installations are completed by licensed professionals. Our energy expenses went down dramatically. The finish work once the slider was installed is second rate and have seen many other reviews elsewhere regarding this issue. We had a very informative salesperson! I called built rite and the following day someone from built rite arrived on time and provided me with an estimate which I agreed to. Total cooperation with delivery & installation. Awesome service, pleasant / friendly. If a worker wants to smoke in/by the truck In the drive we have no problem with that. Company was very argumentative when I told them I wasn't pleased. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I was completely satisfied. No high pressure sales calls!!!! Would use them again. All of our home windows, doors, roofing systems, showers and baths feature specifications customized for the New England climate! I was amazed at how quickly they removed and installed the windows. Finished Roof Looks Awesome! Thank you Rite Window for a positive experience in a long time!!! 4.0 Job Security & Advancement. See more of Rite Window on Facebook. Windows are crystal clear and easy to use. The thing is with a rehab loan you must obtain the quotes and contract with your contractor prior to closing. That's why we tell you the price up-front. No other brands are offered. There is nothing the bank who owns the needs to do for them and I to close this deal. The install was quick. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. These are the best for the price. Why Ripoff Report will not release author information! . They were the only ones that kept their price the same after Hurricane Sandy. I was told by one rep. that Rite Window does not want to be in the middle of bidding wars. Very pleased and would highly recommend them. or. Anyway from what I was told the policy of Rite Window is they will not with home buyers until they have closed. Rite Window & Bath replaced our shower and bath at a very reasonable price. Learn More Ready to Get Started? 12 Double Hung Windows with screens 1 Sliding Glass Door with sliding screen 1 Front Storm Door with Sliding Screen. As a matter of policy, BBB does not endorse any product, service or business. Five-Time Winner of Angie's List Super Service Award, Better Business Bureau Accredited with an A+ Rating, 97% "Likely to Recommend" Rating from GuildQuality, EPA Certified as a Lead-Safe Licensed Contractor. KANSAS CITY Missouri, Rite Windows Synchrony Bank Interest Free Financing Ripoff Scam Woburn Massachusetts, Seal rite windows Stone built,josh stone,seal rite windows llc. I would definitely recommend them to anyone just confirm with them that they clean up and reinstall blinds that they remove. What an outstanding company, easy to work with, very professional and courteous. If it was not for Ted, their second business would now be under water. This is a top notch company. All customer reviews and complaints are handled by the BBB where the company is Headquartered or a central customer processing location. All business will get complaints. My partner and I wanted to operate an independent company and we both exited that franchise to start Rite Window. Built-Rite Windows Useful. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Our deck was a mess and we needed to sweep and then hose down after. But overall happy with the outcome. The installer was very careful with his work and had a very friendly manner. She didnt try to pressure us into buying options we did not want. Here right on time, done sooner than planned and you would never know that workmen had been replacing on the windows on the 3rd floor. They are clear with their pricing and the entire process. Installers were excellent! 4.6 Work-Life Balance. Good product. Installers were friendly and professional. From the Representative to the installers, there was a feeling of that they really cared about our needs. What are some of the best wine rack systems for a wine cellar? KOHLER LuxStone Bath & Shower Consultation. I called and was told nothing they can do. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Cant say enough about the product and personnel. This is the best way to manage and repair your business reputation. (See our Guild Quality survey results here: http://www.guildquality.com/cr/Rite-Window/R47491510444VFR/ ) A reading of all of our online reviews gives an accurate portrayal of the way Rite Window conducts its business. As always, we recommend that you conduct your own research on the businesses you hire, including making inquiries directly with the businesses regarding their employee background check policies. The installation team was very professional and thorough. I'm Peter DeVellis, co-owner of Rite Window. I will recommend r Rite Window to anyone who need to replace windows and doors great job keep up the good work. The life time guarantee is what Im disappointed with. The sales rep came to my house after a quick survey he left us with a quote and told us what the time frame would be. We did our homework. Delighted with the Rite choice Continue reading . I purchased windows from Rite Windows and took advantage of their "Interest Free" financing offer. Who's crazy enough to start this website? Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Fast they know what they are doing . The whole process was easy and priced well. I would highly recommend Rite Window. Having 27 windows replaced is no easy task. They have a track record of not honoring their commitments. profiles as they are self-reported by the Service Professional. The project was completed within the time frame we were told. I went to Built-Rite Window Corporation for Decks & Porches services and the last time I used it was last summer. Just had 8 windows and 3 bay windows replaced after building this house 30 years ago. We guarantee your satisfaction, and we won't leave until the job is done right. I must give credit to you though for contacting me and coming back out to address the problems again. We ensure that our products are installed correctly every time - guaranteed. Rite Window wasnt the cheapest but the quality of the window as well as the quality of the installation made it a tremendous value. I was told that you will not work with us because we have not closed on the home. Great Window Experience Continue reading . As to the quality of their windows, I can't say -- their website reveals very little. We also repair/replace broken or failed units of glass, screens, and patio doors. United States 5 reviews. Not only that, when looking for a window company to get this project started I received 3 other quotes, and Rite Window blew everyone away with their price. Was hoping no further work would be needed . These guys were great. Employment categories include: in-home sales, construction management, skilled carpenters, general labor . strict standards for business conduct. Nothing we can do other than conclude "life is unfair"and appreciate folks, such as yourself, who are wise enough to consider the source. They were both friendly and very professional. From the very beginning Rite Window stayed true to its reviews. I had a drafty kitchen casement window with wood rot. We are unable to process your request. Well . Feel free to contact me in person. It could mean they were less interested in informing the public than they were in trying to harm the reputation of their competitor. Excellent windows, great installer. Outdoor patios can be covered with fixed frame patio canopies or retractable awnings. Less than 3hours to install in the light snow. I would recommend Rite Window to anyone who is looking to replace windows or doors. We are buying a bank owner foreclosure with a rehab loan. Headquartered in Woburn, MA, Rite Window is locally owned and operated and serves the entire Greater Boston area, including Southern New Hampshire. File your review. For example, buyers should beware of any online post where the author remains anonymous. Makes perfect sense as the bank/lender needs to know the cost of the rehab work being done prior to closing so they can write the loan. From the initial meeting to discuss my needs, then the measuring, as well as Erin the project manager, to the workers, I can highly praise the whole process. Get Rite Aid reviews, rating, hours, phone number, directions and more. Copyright 1997-2023, Ripoff Report. Continue reading . We guarantee your satisfaction, and we won't leave until the job is done right. If there is anything we can do to assist you further or change your mind, please give us a call at 866-217-9582 or email us at cs@windownation.com. We provide honest service without any hidden fees or high-pressure sales tactics. I can understand not wanting to take the time to quote for a "prospective buyer" but not being willing to work with customers who have signed purchase and sales for rehab loans is an entire segment of the home buying industry that is be disregarded. The initial sales/measurement visit and install went great. Yes, BUILT-RITE WINDOW CORP offers warranties. We have X amount of dollars via our mortgage lender we are eligible to spend to rehab the home. When the window came in, John had Artie do the installation. But thank you to owner for returning my $500 and windows did not leak once they were put into correct places . Again, he reviewed what he had done and how to properly care for the shower. Please try again shortly. During your free, no-pressure sales consultation, we will help you compare your options so that you can easily choose the best products for your home. Beware this gimmick Great work, Quality windows Continue reading . When this is the case, we may match you with the Corporate Account or with one of their Corporate businesses. I was also impressed by how the technician came to my parents home on the Cape when the window would not open properly. Product was as I expected.the installers were very professional.have other windows to replace next year.am going to use them again. Customer service contacts and company information. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Installation Took Just a Day Continue reading .

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