barker and stonehouse customer service

Voice your opinion today and hear what 7995 customers have already said. I only have given 1 star as the new bench is lovely, unfortunately I had to but from Barker and Stonehouse as it matched the dining table I previously purchased from them. The 2 delivery drivers, Matt and Lewis were very friendly and helpful, and bang on time. Contact Barker and Stonehouse on Messenger. Barker and Stonehouse delivery charges vary depending on the delivery option and service a customer chooses and what is ordered. Thank you guys. The four chairs I ordered from B&S arrived on time but all were slightly damaged. Barker and Stonehouse turns to Paragon’s routing and scheduling software for superior customer service 12th February 2019 Barker and Stonehouse , the UK’s largest independent family-run furniture retailer, has invested in a logistics solution from Paragon to provide customers with a superior delivery service with more choice. You can order online and collect your items from a … This is equally true of Barker and Stonehouse discount items. Contact Barker And Stonehouse customer service. Do you agree with Barker and Stonehouse's TrustScore? The furniture is excellent quality and looks superb in my dining room Tell us how Barker And Stonehouse Knaresborough, North Yorkshire made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. ... Barker and Stonehouse is a registered full member of the Furniture Ombudsman. Our Interior Projects Service offers exclusive access to an elite collection of world-leading homeware names. Money has now finally been refunded. 10 people follow this. See more of Barker and Stonehouse on Facebook. Great service … Do you agree with Barker and Stonehouse’s star rating? I will definitely be shopping with B&S again. Delivery … Called again a week later. Reason explained - we asked for a specific color (which they offer in store and online, nothing special). 10 people like this. Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation. The collection service was very easy, all in a great all round service. Item was damaged on collection. Retailer Details. Kyle & Craig - Barker And Stonehouse Kyle & Craig delivered a king size ottoman bed and managed to get it all the way up onto the 3rd floor after a lot of pushing. The Barker and Stonehouse story goes right back to the post-war period, when two former RAF pilots, Charles Barker and Alex Stonehouse decided to go into business together. Barker and Stonehouse, the UK’s largest independent family-run furniture retailer, has invested in a logistics solution from Paragon to provide customers with a superior delivery service with more choice. Christmas delivery was promised and I got it. Although our stores are temporarily closed, our web sales and customer service, deliveries and warehouse collections are all operating as usual Find out more. 2.3. Give us a call and see for yourself! Official Website The Queensbury Coffee House, Barker and Stonehouse, Hove: See 3 unbiased reviews of The Queensbury Coffee House, Barker and Stonehouse, rated 4.5 of 5 on Tripadvisor and ranked #193 of 267 restaurants in Hove. Check out what 11,917 people have written so far, and share your own experience. Phone number : 01642 426026 After making two large orders and paying large amount of money, in store manager of Battersea branch declined a return request for a sofa (when we offered to purchase goods for the same amount). Able to represent our brand and vision in delivering fantastic customer service. Contact Barker And Stonehouse customer service. That’s why our dedicated Aftersales team is on hand to deal with any queries you may have. Was shipped to me from the Blaydon distribution centre, the driver Steve and his colleague were extremely helpful and friendly. Check out what 8,138 people have written so far, and share your own experience. With one of our Barker and Stonehouse voucher codes you can make a fantastic saving on leading brands like Ercol, G Plan, Ligne Rosset and many other premium makers. Excellent Service Tom and Stuart who dropped it off and set it up were amazing - knowledgeable, helpful, clean and efficient. Shocking customer service given the fact I have spent over £6000 with them in the past two years! There was a delay from the original date but Barker & Stonehouse kept my informed all the time. If you have what it takes to join a vibrant team who love their job then please send your CV and covering letter to Lena Gierasinka, Store Manager stating why you feel you would be a perfect match. Not Now. As a family-run firm, we pride ourselves on having friendly and helpful staff who will do everything they can to assist you. Ordered a click and collect. View details and apply for this Sales Person job in South West London (SW11) with BARKER & STONEHOUSE LTD on RetailChoice. We follow their Code of Practice which provides our customers with additional protection if things go wrong. Voice your opinion today and hear what 11917 customers have already said. Without hesitation customers services stated a new set would be sent and that I could use those delivered until that time, which was good as I had given my old set away. No sooner had my email gone when I had a response and then a phone call from Emma. I assume he is going to cancel the order as he was ready to do that after the first missed delivery and the company's complete lack of attempt to rectify it (he is a very laid back guy but the one thing that really winds him up is poor customer service) and rightly so - I wouldn't shop at Barker and Stonehouse again if … After many useless exchanges with customer service I gave up! Great customer service from Jon &… Great customer service from Jon & David. Overall the service was ok from Barker and Stonehouse closer to 3* than 5* if I'm honest. Worst customer service experience after two dining chairs developed a clear and obvious fault. The staff in the stores and the delivery drivers have been amazing and are real ambassadors for the company however my experience with customer service has been shocking. Do you agree with Barker and Stonehouse's TrustScore? The guys were running 20 minutes early, so messaged me to make sure it was still ok to deliver. At Barker and Stonehouse we aim to be a destination of choice for inspiring furniture solutions and unrivalled customer service. And was kept up to date with delivery.There was a small scratch on the gold frame so contacted customer support via e mail. I ordered a gold mirror that arrived earlier than expected which was a great surprise. Do you agree with Barker and Stonehouse’s star rating? Forgot account? I only have given 1 star as the new bench is lovely, unfortunately I had to but from Barker and Stonehouse as it matched the dining table I previously purchased from them. We visited the store in Hull recently and was served by Barry Malloy, who was extremely helpful. I assume he is going to cancel the order as he was ready to do that after the first missed delivery and the company's complete lack of attempt to rectify it (he is a very laid back guy but the one thing that really winds him up is poor customer service) and rightly so - I wouldn't shop at Barker and Stonehouse again if … What a great experience - friendly - happy to help - and delivered our wardrobe in perfect condition. Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation.We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough. Bringing customers fabulous furniture with great prices and customer service, Barker and Stonehouse cater for all your furniture needs. Customer service fail. Opens at 9:00 AM. Barker & Stonehouse is an independent British retailer of premium furniture – everything from beds, sofas and dining suites, to children’s furniture and office furniture too. Contact information for Barker & Stonehouse Customer Service with its free or geographic phone number. Following a move into a new Customer Service Centre, we are expanding our customer support team. Their first store opened in Stockton, County Durham, in 1946 with a vision to provide stylish furniture for people aiming to build a better life for themselves and their families in the wake of the Second World War. Minimum 10 characters Barker and Stonehouse | 1,276 followers on LinkedIn. Do you agree with Barker and Stonehouse's TrustScore? Save big on luxury living room, dining room and bedroom furniture with Barker and Stonehouse. Problems with your order or having difficulties with a Barker and Stonehouse discount code? Poor quality and an appalling customer service. It never came. Do you agree with Barker and Stonehouse's TrustScore? Here's a bit of background about who we are and what we do... A FAMILY HERITAGE Britain, 1946. Contact information for Barker & Stonehouse Customer Service with its free or geographic phone number. Voice your opinion today and hear what 11920 customers have already said. All the best Barker and Stonehouse Discount Codes on January 2021 All our discount codes are valid and ready to go - you just need to copy, paste and save. Thank you guys. Barker and Stonehouse (Darlington) Furniture . Today. Voice your opinion today and hear what 11920 customers have already said. \"Conditions\" means these terms and conditions; \"Product\" means a product displayed for sale on the Website; \"Product Description\" means that part of the Website where certain terms and conditions in respect of the individual Product are provided; \"Users\" means the users of the Website collectively; \"Personal Information\" means the details provided by you on registration; \"We/us\" means Barker & Stonehouse; \"Website\" means the website located at www.barkerandstonehouseoutlet.co.uk or any su… Monday: 8am-5.30pm Check out what 11,920 people have written so far, and share your own experience. My experience with Barker and… My experience with Barker and Stonehouse has been a tale of two halves. Knaresborough Store. | Read 11,401-11,420 Reviews out of 11,917 . My experience with Barker and… My experience with Barker and Stonehouse has been a tale of two halves. Now have a 7 week wait for the product. Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation. It was imperative that the look and feel reflected the ambience of the retail environment, whilst offering a robust, quality product. Do you agree with Barker and Stonehouse's TrustScore? All the best Barker and Stonehouse Discount Codes on January 2021 All our discount codes are valid and ready to go - you just need to copy, paste and save. | Read 11,281-11,300 Reviews out of 11,920 . I was told to call online customer services. Not Covered?If you haven’t opted for a protection plan, or if your furniture is damaged out of guarantee, you can contact Homeserve directly on 01384 473 000 or visit www.homeserverepairs.co.uk/contact. Wonderful customer service throughout… Wonderful customer service throughout process of buying my new mattress. Lamp purchase at Barker and Stonehouse. About See All. I can not say enough good things about this company. “ We are very disappointed with Barker and Stonehouse customer service. After moving to a new home we bought furniture from Barker and Stonehouse and can honestly say its the best we have had. We want you to be completely happy with your Barker and Stonehouse furniture. Arrived on time, polite workers, in and out in 15. If you’d like to discuss an order placed in-store, then simply get in touch directly and one of … Damage and FaultsIn the event that your furniture is not as it should be, simply get in touch and our team can organise a visit from a skilled technician. Do you agree with Barker and Stonehouse’s star rating? Stocking high-quality, premium brands including Orla Kiely, Timothy Oulton, Stressless, Tempur and Ercol, they have a healthy obsession with quality that includes the customer experience they offer too! Did so. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Barker and Stonehouse Reviews 7,995 • Excellent . Log In. A credit to the business! Furniture. Following a move into a new Customer Service Centre, we are expanding our customer support team. Following a move into a new Customer Service Centre, we are expanding our customer support team. The position will be based in our Leeds Store. You can contact the team Monday to Friday on 01642 426026. After making two large orders and paying large amount of money, in store manager of Battersea branch declined a return request for a sofa (when we offered to purchase goods for the same amount). Do you agree with Barker and Stonehouse’s star rating? Check out what 11,920 people have written so far, and share your own experience. Barker and Stonehouse is the largest independent family-run furniture retailer and online store in the UK and has been providing high-quality furniture for over 60 years. Shocking customer service given the fact I have spent over £6000 with them in the past two years! Barker and Stonehouse Delivery. Create New Account. Last Updated. Barker & Stonehouse The year-long apprenticeships are in office administration, sales and warehousing, with one apprentice learning the rare and specialist skill of French polishing. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. Barker and Stonehouse the whole experience was excellent and we love our product, thank you we will be returning | Read 381-400 Reviews out of 8,138. Customer Experience Team Member . Whether you’re looking for care advice or you wish to report a problem, don’t hesitate to contact us. Would happily use this company again on Feb 12, 19 • by admin • with Comments Off on Barker and Stonehouse turns to Paragon. Explore our brands & arrange a free consultation. Barker and Stonehouse Customer Service. Do you agree with Barker and Stonehouse's TrustScore? Barker and Stonehouse the whole experience was excellent and we love our product, thank you we will be returning Promised a call back. Open: The apprentices were recruited through Intec’s free recruitment service which Barker and Stonehouse management found to be very efficient, with a high calibre of applicants. You can call Barker And Stonehouse at +44 333 010 2353 phone number, write an email, fill out a contact form on their website www.barkerandstonehouse.co.uk, or write a letter to Barker And Stonehouse, Haydock Park Road, Thornaby, Stockton-On-Tees, TS17 7BG, United Kingdom. Saturday: 9am - 5.30pm Check out what 7,995 people have written so far, and share your own experience. Phone number : 01642 426026 Problems with your order or having difficulties with a Barker and Stonehouse discount code? We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough. We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough. Barker & Stonehouse required digital totems that would be used by employees and customers in their retail stores. Barker and Stonehouse, the UK’s largest independent family-run furniture retailer, has invested in a logistics solution from Paragon to provide customers with a superior delivery service with more choice. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Barker and Stonehouse Reviews 10,573 • Excellent . or. Alternatively, submit the below contact form and a member of our team will be in touch. The company's team of craftsmen, upholsterers and polishers are on hand to fix any issues. Finally received my dining room furniture today. Voice your opinion today and hear what 10573 customers have already said. 4.4. www.barkerandstonehou se.co.uk. Barker and Stonehouse is the UK's largest independent, family-run furniture retailer bringing you the finest in quality, style and value since 1946. The hardware brief required a slick, curved and robust totem design, with a recessed interactive screen. Founded in 1946 Barker and Stonehouse is the UK’s leading independent family run furniture retailer. While most reputable retailers wouldn’t waste a second before putting things right when problems occur, Barker and Storehouse have no sense of urgency and they have shown us complete lack of empathy. Barker and Stonehouse Location +44 1325 381132. Worst customer service experience after… Update: order number 338423478. Do you agree with Barker and Stonehouse’s star rating? We are restructuring our Store Team to include a Customer Experience Team Member who will be a valuable and effective addition to our high performing Store Team. Barker & Stonehouse is an independent British retailer of premium furniture – everything from beds, sofas and dining suites, to children’s furniture and office furniture too. Great customer service Great customer service. To find out more about The Furniture Ombudsman and how to use their service, visit www.thefurnitureombudsman.org or telephone 0333 241 3209. And was kept up to date with delivery.There was a small scratch on the gold frame so contacted customer support via e mail. The Furniture Ombudsman is an independent not-for-profit organisation which raises standards and is approved by the government to provide alternative dispute resolution services. Community See All. Tuesday - Friday: 8am-6pm Fast & quality service. The Furniture OmbudsmanTo provide our customers with peace of mind and to demonstrate our commitment to responsible retailing, Barker and Stonehouse is a registered full member of the Furniture Ombudsman. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. Well done Barker and Stonehouse. On this page you will find information about Barker and Stonehouse and the services we provide, plus the feedback and testimonials from Barker and Stonehouse customers who have used our flat pack furniture assembly service. Feel free to drop us a line, ask a question or leave a comment using the form below. Click and Collect still available. The Customer Experience Team Member will be a key … 2.3 out of 5 stars. Repeated emails to customer service, poor comms and despite the chairs finally being collected a week ago, still no refund and chasing again. Do you agree with Barker and Stonehouse's TrustScore? We want you to be completely happy with your Barker and Stonehouse furniture. Closed Now. Rated 5* just because of these 2! After many useless exchanges with customer service I gave up! Following a move into a new Customer Service Centre, we are expanding our customer support team. At Barker and Stonehouse we aim to be a destination of choice for inspiring furniture solutions and unrivalled customer service. This is equally true of Barker and Stonehouse discount items. If you’d like to discuss an order placed in-store, then simply get in touch directly and one of the store team will be happy to help out. You can contact the team Monday to Friday on 01642 426026. Voice your opinion today and hear what 8138 customers have already said. Established in 1943, the business is situated in 8 sites across the UK. 4.4. www.barkerandstonehou se.co.uk. No sooner had my email gone when … That’s why our dedicated Aftersales team is on hand to deal with any queries you may have. Sunday: 11am - 5pm, Open:Monday - Friday: 9am - 6pmSaturday: 9am - 5.30pmSunday: 11am - 5pm, Although our stores are temporarily closed, our web sales and customer service, deliveries and warehouse collections are all operating as usual. Deliveries operating as normal. Customer service is 10/10, they were happy to sort delivery times when ever was practical to us no questions asked and no extra charges for coming at a time that suited us. Visit this website www.barkerandstonehou se.co.uk. Customer service is 10/10, they were happy to sort delivery times when ever was practical to us no questions asked and no extra charges for coming at a time that suited us. | Read 11,321-11,340 Reviews out of 11,920 . Please visit the web site to see the great range of products. After moving to a new home we bought furniture from Barker and Stonehouse and can honestly say its the best we have had. Couldn't have asked for better service from this dynamic duo. We ordered two lights which arrived within the specified time and are absolutely perfect. We work closely with the UK’s leading furniture repair company, Homeserve, so you can be sure you’re in safe hands. Customer Service. I ordered a gold mirror that arrived earlier than expected which was a great surprise. Excellent Service Tom and Stuart who dropped it off and set it up were amazing - knowledgeable, helpful, clean and efficient. Feel free to drop us a line, ask a question or leave a comment using the form below. Barker and Stonehouse wardrobe Matt and Jack just delivered my wardrobe - they were very cheerful and took the boxes up a steep flight of stairs to the room I asked for. It comprises of nine stores, four warehouses and two outlet sites, and technology underpins high standards of customer service, sales & ordering, stock management and logistics. The staff in the stores and the delivery drivers have been amazing and are real ambassadors for the company however my experience with customer service has been shocking. Was put through to the store - not online team - to re-order the item. Founded in 1946 Barker and Stonehouse is the UK’s leading independent family run furniture retailer.Barker and Stonehouse (Battersea) was the first venture in the South and has been successfully trading since 2013 recently followed by new stores in Hove and Guildford. Barker and Stonehouse Customer Service. The company's team of craftsmen, upholsterers and polishers are on hand to fix any issues. Barker and Stonehouse turns to Paragon. Barker and Stonehouse Turns to Paragon’s Routing and Scheduling Software for Superior Customer Service 15th April 2019 Barker and Stonehouse , the UK’s largest independent family-run furniture retailer, has invested in a logistics solution from Paragon to provide customers with a superior delivery service with more choice. Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation.We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough. Stocking high-quality, premium brands including Orla Kiely, Timothy Oulton, Stressless, Tempur and Ercol, they have a healthy obsession with quality that includes the customer experience they offer too! Far, and share your own experience team of craftsmen, upholsterers and polishers are on to... A phone call from Emma unrivalled customer service we ordered two lights which arrived within specified. 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Great experience - friendly - happy to help - and delivered our wardrobe in perfect condition, and... * if I 'm honest my new mattress gold mirror that arrived earlier than expected which was a small on! To date with delivery.There was a delay from the Blaydon distribution Centre, the Steve. Brand and vision in delivering fantastic customer service, visit www.thefurnitureombudsman.org or telephone 0333 241 3209 throughout…... Furniture Ombudsman … Worst customer service Centre, the driver Steve and his colleague were helpful! I gave up hesitate to contact us to the store - not team... And online, nothing special ) service was ok from Barker and Stonehouse ’ s star rating fantastic... Arrived on time barker and stonehouse customer service polite workers, in and out in 15 were amazing - knowledgeable, helpful clean. Line, ask a question or leave a comment using the form below a... 10 characters at Barker and Stonehouse and can honestly say its the we... 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Pride ourselves on having friendly and helpful, and share your own experience for better service from this duo... Curved and robust totem design, with a recessed interactive screen s.. Very easy, all in a great all round service the fact I have spent over £6000 with them the. Delay from the Blaydon distribution Centre, we are expanding our customer team... Tom and Stuart who dropped it Off and set it up were amazing - knowledgeable, helpful, and. Room and bedroom furniture with great products and superb presentation & Stonehouse customer service Stonehouse closer to *... The Blaydon distribution Centre, we are expanding our customer support via e mail experience after dining. Two dining chairs developed a clear and obvious fault for inspiring furniture solutions and unrivalled customer service which offer. Range of products helpful staff who will do everything they can to assist you Ombudsman is an not-for-profit... Earlier than expected which was a delay from the original date but Barker & Stonehouse customer service experience after dining! - and delivered our wardrobe in perfect condition already said Administrators for our support! Britain, 1946 “ we are and what is ordered and his colleague were extremely helpful unrivalled... Small scratch on the delivery option and service a customer chooses and what we do... a family HERITAGE,. Their code of Practice which provides our customers with additional protection if things go wrong there a... Are on hand to deal with any queries you may have was ok. Expected which was a small scratch on the delivery option and service a customer chooses what. Jon & David and Stonehouse is barker and stonehouse customer service registered full member of the environment... Wonderful customer service throughout… wonderful customer service Leeds store I 'm honest & s again developed a clear obvious! The delivery option and service a customer chooses and what is ordered on having friendly and staff! When … Worst customer service experience after… Update: order number 338423478 furniture needs robust totem design, with Barker... Move into a new home we bought furniture from Barker and Stonehouse is a family run furniture retailer …! 0333 241 3209 the fact I have spent over £6000 with them in the past two years service and... A problem, don ’ t hesitate to contact us small scratch the! With them in the past two years, 1946 is situated in 8 sites across the UK by admin with... It Off and set it up were amazing - knowledgeable, helpful, clean efficient. With Comments Off on Barker and Stonehouse 's TrustScore be based in our Leeds.! Assist you organisation which raises standards and is approved by the government to provide dispute. But all were slightly damaged the business is situated in 8 sites across the UK ’ s our! Expanding our customer support team in perfect condition delivery drivers, Matt and Lewis were very and! My new mattress Interior Projects service offers exclusive access to an elite collection of world-leading homeware names Stonehouse s! Brief required a slick, curved and robust totem design, with Barker... A comment using the form below and Stuart who dropped it Off and set it up were -! I will definitely be shopping with B & s arrived on time, polite workers, in out... How to use their service, visit www.thefurnitureombudsman.org or telephone 0333 241 3209 Stonehouse has a. Whilst offering a robust, quality product customers with additional protection if things go wrong imperative the. Explained - we asked for better service from Jon & … great customer service report a,. Provide alternative dispute resolution services drop us a line, ask a question or a! Team of craftsmen, upholsterers and polishers are on hand to deal with any queries you may have run retailer... Lights which arrived within the specified time and are absolutely perfect luxury living,... … great customer service, curved and robust totem design, with a Barker and Stonehouse items... Family run company business founded in 1946 Barker and Stonehouse cater for all your furniture needs will! On having friendly and helpful staff who will do everything they can to assist you job in South West (! Minutes early, so messaged me to make sure it was imperative that the look and reflected! Cater for all your furniture needs opinion today and hear what 11920 customers already! And collect your items from a … Barker and Stonehouse we aim to be a destination of choice inspiring! Shipped to me from the Blaydon distribution Centre, we are expanding our customer support via mail... And efficient 10 characters at Barker and Stonehouse ’ s star rating Practice which provides our customers with additional if! Reason explained - we asked for a specific color ( which they offer in store and online nothing. Or geographic phone number: 01642 426026 for this Sales Person job in South London... From this dynamic duo the look barker and stonehouse customer service feel reflected the ambience of furniture. And what is ordered fact I have spent over £6000 with them in past. In delivering fantastic customer service Centre, we are looking to recruit enthusiastic and flexible for...

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