arriva customer service

Busbud is an authorized Arriva ticket seller. Alwaysclose to you. You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. Contact Us. Get started now by subscribing to DoNotPay. Staff was not speaking english in Veli Losinj, which was not really practical but everything went well. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. We were nervous about doing it this way but wanted to be sure that we had our seats at the specified date/time. Need to find a different location? Note that train tickets sell out, Arriva and other operators generally charge a lot more for last-minute tickets or for tickets bought in person. Arriva Number for Lost Items. Arriva plc. Add my review rating of "1" to the other 48 (of 51). Other common reasons for contacting Arriva customer support include. 0344 800 44 11. Arriva offers a best-in-class experience to all travelers so you're sure to have a pleasant bus trip. This page is not available for these regions: Do you have a question or do you want a refund? How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. Our Customer Service line is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. Customer Service Representative (Former Employee) - Phoenix, AZ - April 6, 2016. For TfL-contracted services in London only Arriva Customer Services, FREEPOST ND 6721, London, N22 4BR. For more than 25 years, we have powered travel loyalty and rewards programs for some of the world's most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. Very comfortable. When I received email confirmation, there were two issues. We paid as we were really upset and then he told us to get on another bus as we were causing trouble even though it was the last bus. You may change your settings at any time or accept the default settings. With our coverage of all available Arriva bus lines, we make sure you are able to get to where you need to be. Only Certified Service animals are allowed on Arriva buses. No, you don't need a printed ticket when traveling with Arriva. You have the right to withdraw your consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal. Learn more about Resolver Pro and how to claim your business. All rights reserved. Timetable is not followed at all. Driver forced us to pay for travelling with luggage even though ticket says this is included. Servicing more than 14 different countries, this agency operates as three separate divisions that include Mainland Europe, UK Rail, and UK Bus. 2023 Resolver Consumer Online Limited. I spoke with ********************* who listened to what happened, reviewed the audio of the actual booking phone call and determined the agent had made the error. Registered No: 347103 Registered Office: The best way to spare yourself the hassle and stress of dealing with virtual phone assistants, automated chatbots, and other systems is by using DoNotPay. Photos; 20. Instead, theyre full of the info you need to get things sorted. The only things that could be improved is to have the toilet and the WiFi working. I arrived the station 40mins before the departure but waited at the wrong side of the station and almost missed the bus. Click on the name of the company and have us do the work for you. Contact - Arrive Contact Us Sales We'd love to talk about how we can work together. We help businesses sell more to their customers by providing incentives, irresistible travel discounts and inspiring memberships. Arriva's customer support team can assist you with lost items, late arrivals, rude drivers, and more. All new members of the program will receive a welcome gift - 4.70 points on your account readily available. We are happy to help. Admiral Way Easily compare and book your next trip withBusbud. Easy booking system and although I do not speak Croatian I was able to communicate easily with bus driver. Explore Arriva Customer Service Representative salaries in London, England collected directly from employees and jobs on Indeed. You have the right to file a claim with the Spanish Data Protection Agency (www.aepd.es). By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. It was fine. As a result we reached Dubrovnik 3,5 hour later almost at midnight so our evening was ruined. To make a complaint, please contact our Customer Services team by clicking here. Accordingly we missed our bus (which was anyways late over an hour!). Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. Contact our PR team Read the latest news in our newsroom 2023 Arrive Then ************* called back on 11/3/22 to tell me adjoining cabins on this cruise are now too expensive and iCruise cannot absorb the costs! Salaries; 4. The journey was efficient and well organised, only delayed by the passport control process. This way, sub-standard customer support doesn't result in you being left empty-handed. The bus was cancelled. Seats recline a lot which is great for sleeping. Reviews from Arriva employees about working as a Customer Service Representative at Arriva. . We have to pay for luggage although there on tickets was written two baggages included. 866-871-9336. Businesses throughout the world are increasingly using automated chatbots and virtual phone assistants to field customer service requests. worldwide itineraries across all categories, global airlines in all commercial markets, global pick-up locations from major suppliers, curated resorts and hotels from major suppliers, unique experiences and tours by trusted partners. Marketing services offering personalized experiences that boost member engagement, redemptions and loyalty program participation. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? This is a multi-location business. Urtinsa, 28923 Alcorcn (Madrid ) or calidad@arriva.es. Arriva Bus (UK) Reviews | Read Customer Service Reviews of www.arrivabus.co.uk Vehicles & Transportation Arriva Bus (UK) Arriva Bus (UK) Reviews 2,217 Bad 1.2 VERIFIED COMPANY www.arrivabus.co.uk Visit this website Sort: Most relevant C. C.F 17 reviews GB A day ago Just seen the news that Arriva is Take advantage of available Arriva bus coupons in order to get discounted Arriva fares. Travel programs that help you grow So I called customer service on next business day of 10/31/22. San Pedro de los Pinos, Benito Jurez, 03100 Ciudad de Mxico, CDMX, Mxico. What salary does a Customer Services & Support earn in your area? I contacted Arriva customer service asking for a refund but they refused, even though they agreed that the cancellation was for 'operational reasons'. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. What is the depot disciplinary procedure? Plan your bus journeys with our journey planner, check timetables and ticket fare prices, buy tickets, and track live buses in real-time across our UK network. . all our trip plan was messed. The next day, I began to get harassing emails from *************** repeatedly threatening to have canceled our reservations. Luckily, with DoNotPay, you can easily jump to the front of the Arriva phone queue. This is a sure way to escalate your complaint so that an acceptable response is received. You will receive your e-ticket by email when booking on Busbud. BBB reports on known marketplace practices. Registered in England. Arriva North West. I was told I was booking adjoining rooms **** and **** at $1399/pp for first two passengers in each cabin and $799 for the third, plus taxes and port fees. The bud arrived on time and was on schedule throughout the journey. Datum geplaatst. This is a great way to save time and avoid a lot of extra and unnecessary frustration. First, we had been booked into the wrong cabins. Congratulations!! There are no meals or snacks offered on Arriva buses. Average salaries for Arriva Customer Service Representative: $34,416. We recommend arriving early and communicating with the Autobus Statzione ticket staff at your preferred city (ours was Trieste) to make sure you know where to actually find the bus at the appointed time. No worries, you can use your time on the bus to catch up on some much needed sleep! Find out with Busbud's extensive list of Arriva fares. Sit back and relax while we do the work. This page is not available for these regions: Check in and out with your contactless debit or credit card, Carefree flexible travel with Arriva Flow. General inquiries inquiries@arrivia.com Media inquiries press@arrivia.com Corporate Headquarters Phone: (602) 749-2100 Toll-Free (888) 320-4234 To make a complaint, please contact our Customer Services team by clicking here . I could not take the busy after all, because it was more than 50min late to arrive and I had to take taxi in order not to miss my flight! Your question may be answered on our Frequently Asked Questions page. You can join the Arriva loyalty program via the Arriva Croatia mobile app, through the website or by filling out the application form at the Arriva ticket office. To contact us about local bus and train services, please use the 'Contact us' facility on our local websites accessed from the dropdown below. So I lost 25 euros and went to ither bus to Zadar (and then to Starigrad). Average salary for Arriva Group Service Controller in Worcester Park, England: [salary]. Reviews; 1K. When taking the bus with Arriva, you will be able to enjoy Standard seat. A bus operator in the North West. Registered No: 347103, Arriva plc Seat assignation wasn't adhered to. Horrible staff; not friendly, dont speek English and a bit arrogant. Bus not coming at all, allegedly because an accident on the road. Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. You can compare prices, amenities and times by searching for a route. Arriva - never again, We missed our Ferry because the bus was late! Bus was not on time either on departure. Your experience on this site will be improved by allowing cookies. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. Dedicated customer support 24/7. Busbud provides you with Arriva phone number so you can easily reach out to them. Lots of stops for restroom breaks. So we paid for nothing. Well always be on hand with guidance and support to help you get the results youre looking for. Arriva Bus Help Portal What is your complaints procedure? SR3 3XP Booked two adjoining cabins on Holland America 9 day ********** Cruise package departing 6/4/23 out of ********* through iCruise with agent *************************** on phone 10/28/22. Dreadful customer service and bad attitude. Therefore, by searching on Reddit, it becomes easier to know about arriva medical customer service more as all of the comprehensive details of it are available, be it the function, size, or brand. Relatively comfortable and clean. No, Arriva buses usually don't have a toilet on board. Doorgaan naar hoofdinhoud. For services outside London Arriva Customer Services, FREEPOST ANG 7624, Luton, Bedfordshire, LU4 8BR. When asked if the cabin numbers had been corrected, *************** assured me they had been but refused to provide written confirmation. For corporate enquiries, we can be contacted via the details below. When we challenged the driver and assistant as to why they didn't stop at the first bus stop they ignored us and stated they didn't need to stop there. Bedrijfsreviews. Most computers will open PDF documents automatically, but you may need to download Adobe Reader. Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00. There are many ways to contact us: Fill out our Customer Services contact form Phone our Customer Services team My BAD experience begin with years booking with icruise.com but last week 02/24/2023 after checking out online icruise.com but because of my job and I have to back a diff time to browse but then I got a phone called from *************************** / Personal Vacation Consultant from arrivia.com (his announcement said for icruise.com) but in my head I never recall my icruise office from AZ. To exercise your rights of access, rectification or deletion, limitation of your treatment, portability and/or opposition, you can contact the data controller: ARRIVA SPAIN HOLDING, SL, C/ Fraguas 27 Pol. Did this answer your question? You can use DoNotPay to quickly get in touch with customer service teams from. Arriva Bus Help Portal Who can I contact if I can't find my answer on the website? Reviews from Arriva employees about working as a Customer Service Representative at Arriva. The initial investigation will take 5 working days to complete and once customer service have received this response they will attempt to respond to you as soon as possible. Our travel privileges booking platform allows you to generate new revenue to support your business goals. USB ports for charging. Well guide you through the process. Doxford International Business Park Inloggen. Desplzate de forma segura, cmoda, sostenible y todava ms asequible! You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. Simple! I bought 2 bus tickets using the Arriva App. Our award-winning collaborative culture of delivering excellent customer service, custom-branded solutions and innovative technology is like no other in the industry. London. Below you will find many ways to come in contact with us. You could be waiting for hours for the opportunity to submit your complaint. There are multiple ways to contact Arriva customer service. Resolver is a totally free service that you can use to complain effectively. Simply show your ticket on your phone along with a valid photo ID to board the bus. You can also download your favorite movies, TV shows, and audiobooks or bring a good book. Outlets for charging at every row. 378 reviews. The Best Way to Contact Arriva Customer Service. Driver was nervous and the trip felt unsafe at some moments. Users who replace their existing A-card with the Arriva loyalty card will . Anyway, I ****** and learn so many complaints on here. I gave ***** some requirements to look for but never satisfied my need and mid-understanding from his part. Toll-Free (888) 320-4234 Media inquiries Zero information on Zadar Bus station about delays or departures. we had to run everywhere and nearly missed the fly. Vacatures zoeken. If you have a lengthy complaint to make and would like to mail it in,send it to: Any time that a company like Arriva fails to deliver the services that you've paid for, you can count on DoNotPay to help. In addition, I was charged a $99 membership fee per cabin (x2) for their rewards program; at no point was this fee discussed or disclosed to me at the time of booking. Your bus was 15 minutes early to the bus stop and didn't even stop for us!! 15147 N Scottsdale Rd Ste 210 For some reason I feel very much not trust icruise.com or arrivia.com (why is arrivia has my info from icruise.com to contact me). Tight schedule? Bus was 1 hour late .. which turned an already 8 hour ride into 9 hours :(. More importantly, large companies like Arriva often have incredibly long phone queues. Our travel privileges booking platform offers your customers the flexibility and options they want while helping them discover more value. Autobus nie zatrzyma si na wskazanym przystanku i odjecha nie zabierajc nas. Arriva plc. You can also bring a good book to pass the time during your trip. Here's how you can use DoNotPay to skip Arriva's phone queue: That's it. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. You can capture more of their travel spend by becoming the go-to resource for every aspect of their trip, again and again. 302 - A wing, Eureka Tower Mind Space If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Please contact our Customer Services team anytime from 8am - 5pm Monday to Friday who will be happy to assist you. Driver charged extra for luggage. General inquiries we were going to airport booked our trip with save amount of time for all things which had to be done before departure, and bus arrived 1:10 later, we had to wait in the boiling sun. Even if you are looking for any specific details for your arriva medical customer service, the online reviews can get you covered. Unfortunately, it isn't always easy to get in touch with a live support person when contacting companies like Arriva. View our cookie policy here. Wondering how much are the cheapest Arriva bus ticket? Salarischeck. Conveniently search for Arriva bus schedules and Arriva prices to choose an option that best suits your needs. Arrivia is the largest stand-alone travel loyalty provider in the world. Bus driver told me it was incorrect bud and wouldnt let me on, I found out later that it was the correct bud, I had to buy a new ticket because of the unhelpful staff, I've bougth ticket to Starigrad but when I was at bus station driver told me that he dont go to Starigrad and it's other destination. We recommend that you bring some snacks and drinks in a reusable water bottle for your bus trip. By continuing to browse this website you are agreeing to accept our privacy policy which includes the use of cookies to analyze and improve our marketing efforts. Customer Reviews are not used in the calculation of BBB Rating. Customer Service Representative yearly salaries in London, England at Arriva. thx god airport crew was able to help us. Begin van hoofdcontent. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. BBB is here to help. Revolucion 356-60 piso With DoNotPay, you never have to spend hours waiting in a phone queue again. Keep all your correspondence in one place, Go straight to the correct contact point within an organisation, Make use of a series of simple templates to help make raising your complaint as simple and quick as possible, Receive reminders when you get a response from a company or organisation, Get an automatic notification when it's appropriate to escalate your case to the next management level within a company, Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary. We give companies the tools they need to incentivize sales, deliver valuable rewards, market-personalized, relevant offers and encourage member participation. The location for the bus pick up in Vodice must be changed immediately to the main bus stop, as anyone else would have missed the bus entirely. Unrivaled travel products, including cruise, Unlimited reward and loyalty currency options. Get support with your motor insurance right away Our online assistant is the quickest way to get in touch It can answer questions about your policy If you need to call, it points you to the right phone number Ask our online assistant For the best way to get in touch with us, choose from the options below The journey also took 45 minutes longer than expected. Purchasing tickets in advance was the most reasonable price available. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Friday from 08:30 to 14:30 h. Tel. You can access the Arriva Live Chat service by visiting the company's Contact Uspage. 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Get weekly updates, new jobs, and reviews. For more than 25 years, we have powered travel loyalty and rewards programs for some of the worlds most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. Please check with your phone provider if you are unsure about how much a call will cost. The data provided will be kept for the time necessary to comply with legal requirements and to determine the possible responsibilities that may arise from said purpose and from the processing of the data. The driver was excellent . We help businesses with membership groups provide travel solutions that engage their members with personalized marketing and branded customer service capabilities. The bus stop and drop off point at Bakar was on the highway, with no safe route to walk to the city. Arriva. Waar. Thanks for those reviews and I am done w/ icruise.com (and will not dealing w/ arrivia.com)Folks beware !!! The fact that the bus arrived on time at the beginning and end is very important to us . Our brandable travel booking platform rewards loyal members, incentivizes new sales and creates revenue channels. A few phone calls later I learned that he is in the **********.It took 4-days and never get back to me and the info that i can get from online. Resolver is free. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. press@arrivia.com Overall a great experience to get around. There you can find answers to questions about departure times, where to find timetables, whether you can travel with your bike and many other things. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Arriva Bus. Contact our support team Media Want to learn about Arrive? Contact Us | Arriva Bus Contact us Whether you want to find out about fares and offers, check current timetables, contact the press office or make a commendation or complaint - we're here to help. Contact Arriva Bus now Resolver is not affiliated to, linked with or otherwise endorsed by Arriva Bus. Find nearby departures, local service updates and more. If you rely on paid transit to get to or from work or school, having a bus, train, or tram arrive late can upset your entire day. To contact us about local bus and train services, please use the 'Contact us' facility on our local websites accessed from the dropdown below. It's quick, easy and totally free. She said iCruise would see to it that we got the adjoining rooms and we would speak in one weeks time. Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. Current departure times Scheduled services Diversions and obstructions Railway construction Additional transport services Traveling with a disability Travelling with a bike, pram or stroller Season tickets and tickets (E-)tickets Season tickets OV-chipkaart OVpay Travelling with children Arriva Flow Service & contact I have a question Registered in England. Upload je cv. Or maybe you want to tell us about your experiences with our services? Need to file a complaint? Unfortunately, it is impossible to travel with a pet on the bus or in the hold of the bus with Arriva. Consumer guides, newsletters, surveys and more! Discover how our travel solutions can help your business thrive. Its quick, easy and totally free. Busbud is an authorized Arriva ticket seller. If you've recently had a problem during one of your Arriva trips, contacting Arriva customer serviceis an important step towards getting the help or compensation you need. Questions? Phone Based in Sunderland, England, Arriva is a major transportation provider in the UK. Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. Ind. Follow. horrible experience I have to say. More description about the location of the bus is needed. Arriva offers tram, train, bus, coach, and waterbus services. Bad Customer Service. Arriva help - frequently asked questions about Arriva. You are already subscribed to this newsletter. Resolver can help you send your complaints to Arriva Bus. Very unattentive and stressed staff, rude onboard when the bus was full and told one of us to move from a seat without directing her to another, free seat. Uxbridge, Middlesex, UB8 1EX, Av. inquiries@arrivia.com Our Customer Service is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. (602) 308-1973 Primary Fax (602) 395-6695 Other Fax Phone Numbers (877) 724-2628 Other Phone (800) 471-8029 Other Phone (866) 728-1177 Other Phone (800) 571-4169 Other Phone (602) 308-1989 Other. Best and worst companies at resolving issues. Weve helped millions of people find a resolution. Search for the company you'd like to call. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. UK, Tel: +44 (0)191 520 4000 Contact Arriva Bus customer service Resolver can help you send your complaints to Arriva Bus. This business is in an industry that may require professional licensing, bonding or registration. Bus arrived in split almost 1 hour late. This highly capable, AI-driven robot lawyer is designed to help consumers save time, save money, and take care of their most complicated and frustrating tasks. Werkgevers / Plaats vacature. Open your web browser and sign up for DoNotPay. I immediately emailed our agent and made her aware of the error and asked for her to resolve the issue. Official Partner. Interviews; Arriva Customer Service Representative yearly salaries in the United Kingdom. Our Customer Services hotline 0344 800 44 11 is open on Monday to Friday between 8am and 5pm. Type in Skip Waiting on Hold and select the product. All product, news and changes in the site will be showed for your region. Everything worked out perfectly. Bus was late. This information was not present when booking the ticket. In contrast to Macclesfield and Winsford, Arriva Midlands notes that the proposed closure of Oswestry depot will leave customer journeys "largely unaffected." What it describes as the "main" services at Oswestry will transfer to other Arriva depots in Shrewsbury and Wrexham, although five tendered services operated on behalf of . Check in and out with your contactless debit or credit card, Carefree flexible travel with Arriva Flow. Thankfully my friend was a local and drove me very quickly to the main bus stop in Vodice, whereby we were able to just catch the bus. We were told we were booked into **** and **** on the Nieuw Amsterdam which are adjoining rooms. Nuevos descuentos para el transporte pblico en 2023! Theres no jargon in our rights guides. On a budget? BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. We had to take a taxi to catch our train from Split ! Busbud provides you with Arriva phone number so you can easily reach out to them. Data will not be transferred to third parties except legal obligation. Need to contact Arriva customer service? The wifi didnt work and I got charged a small amount extra for putting one small item of luggage underneath. They will investigate the issue and provide customer services with an official investigation result. Im really upset as we did absolutely nothing wrong and barely said two words and got shouted at and demanded money of. http://www.ethicalcommunity.org/internationalcruiseexcursiongallery/, International Association of Better Business Bureaus. Help us to personalise your experience on Arriva Bus by setting your default location. Avoid paying for tickets using the app. Arriva also has an online chat platform for people who have minor issues to resolve or quick questions.

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