how to get a full refund from ef tours

And pay attention.. We had a wonderful group of kids who took their personal safety pretty seriously, and didnt take unnecessary risks that would put them in jeopardy. But use a credit card, and you have the full force of federal law ( the Fair Credit Billing Act) and your credit card's resolution department in your corner. My son received life threatening injuries and had there not been a physician along as a chaperone my son would have died. We were not given specific dates for our trip, but instead we were given a window of time during which the trip would occur. Also told cancellation fee is now $400 not the $300 listed. Before our tour, the group leaded made sure every person who showed an interest in going on the trip got the glossy, full color brochure that outlined our itinerary and told us what to expect on the tour. Settling with a debit card, a check or even a wire transfer means the money is gone. Call 800-665-5364 to enroll, EF Tours for High School Graduates labelled. consumer advocate is called the three Ps., WHAT YOU CAN DO WHEN YOUR TRAVEL COMPANY WON'T SEND YOUR REFUND. Vol 1, #2. Things started off poorly when our tour guide was an hour late to meet us at baggage claim and then our bus was over another hour late to pick us up at the airport. Create an account to follow your favorite communities and start taking part in conversations. - Keep a travel log of your adventures. Even when customers provided evidence of their dissatisfaction, EF Tours refused to issue refunds or only offered partial refunds. In Italy, the dinners were quite good. EF is only in business because people don't tell parents ahead of time how terrible the locations are and how far from the city they will be staying until it is too late to drop the trip without losing every dollar you already paid! I was told to call EF to see what my options are. What we didnt expect was the significant amount of wasted time and changes to our itinerary that happened on our tour. The tiramisu cooking class in Rome was not optional for our group for some reason. Do I regret going on an EF Tour? During our time in Rome, lunch came with some free time to wander, so we were able to go out and select the restaurant of our choice. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. If requested after enrollment and up to 130 days before departure, the fee is $195. The brochure promised that participants would be surrounded by the people, the language, the food, and the way of life of the destinations on our itinerary. Dont let months pass by without letting the company know that your money is still missing. As a result, the plaintiffs and thousands of others have suffered "direct and consequential financial damage . We had ample notice and knew what to expect. However, I was never allowed to speak with management. I just felt like it should have been planned better. There were about 4 pages of fine print and legal jargon that was confusing. I will never, ever even consider sending any of my other kids on one of these trips. Although student were allowed to go out on their own during our free time, they were asked to go in groups of three or four and were left in pretty safe areas to spend their free time. We did have some great cultural experiences while we traveled. They split group in half. Your password has been sent to the specified email address. There were some areas that I would definitely trust EF to arrange again, and other areas where I really think they could do better. I am self employed so I had to send a letter stating that my business went under and this had created a hardship. I sent the letter and will contact them again Monday to try and get answers. Even if every single person had to buy a ticket, I cant imagine that the cost for a group tour and the transportation to get the group there cost an additional $84 USD per person. Spring break trip with the school for my two boys to go to Greece and Italy this year. The local tour guides who showed us the sights of each city were the most informative folks on this trip, with extensive knowledge of the history and culture at each stop, but we were forced to use amplifying devices called Whispers in order to hear the guides. We publish the names and emails of customer service managers. Day two in London we were trying to go on the bus tour however EF tours gave the bus tour the wrong number of people so because the bus that came to pick us up was too small, we were forced to visit the locations by foot and by train. The EF in EF Tours stands for Education First. We also learned that our high school would not give any credit to students who participated in these trips, even though much was made of the educational credit during the pitch to get us to join the tour. EF Go Ahead Tours also allows you to change the date of tour or destination up until your final payment day. Anyways, we were told the new trip was "similar/almost identical" to the one we had signed up for, but there would be no extension to Paris and it would be 2 days shorter. Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. We had a fantastic time seeing the Crown Jewels at the Tower of London. The vast majority of the other students spent most of their time getting drunk and vaping. Out of that $550, $95 is the none refundable deposit but come on, the rest if ridiculous, especially when the cancellation request is made OVER A YEAR in advance. For detailed information about the safety and coverage programs that apply to your tour, please choose your departure date below. Can a vacation rental host cancel my stay and keep my money? lakewood board of education address; hyde park skatepark london; obituaries humphrey, nebraska Menu Toggle. Once you get the notification for your EF ATM adjustment you should have access to the full amount of funds you deposited. While on tour, there was only one time that I felt like our group was taken to an unsafe area. If all other attempts to get a full refund from EF Tours fail, it may be time to seek legal advice. The Education First class action seeks at least $5 million in restitution damages and injunctive relief preventing the company from refusing full cash refunds. Some of it was just bad luck however I feel like most of it was EF tours being lazy and not trying to help make the experience the best that it could have been. Despite these frustrations, the itinerary did take us to some fantastic places and we had some absolutely unforgettable experiences. We did not have enough free time (which we were promised). I will say that the class was a fun experience at a great location, and we all enjoyed the desserts we made together. When you travel with EF, you get the benefits of our 55+ years of experience and our unmatched global network. If not used for travel, a COVID-19 Future Travel Voucher can be exchanged for a refund of all money paid into a travelers account less $500. I am now leaning towards not going with this tour and planning our own itinerary and trip. The purpose of this article is to provide a step-by-step guide on how to get a full refund from EF Tours. A few days later, EF responded to an earlier complaint submitted by the plaintiff to the Arizona Office of the Attorney General in which the defendants allegedly offered the plaintiff a partial cash refund of $1,000 less than what she paid for her child's tour. So..after extensive research, I found a custom tour company who could arrange my own tours, with my itinerary, with my hotels, and with my schedule. Also out of all four excursions throughout the trip, THREE OF THEM WERE CANCELLED! Is there any way I can get around it? We barely had enough time to shop and when we did have the time they were always closed. If you do not have a claim in process but have general questions about plan benefits, please contact the plan's producer - Risk Strategies Eduction. On the second night we had a traditional Alsatian dish called Flammekueche, which was sort of like a pizza with a creamy sauce. The Global Travel Protection Plus plan provides a refund of the Program Price (minus the cost of the plan and other non-refundable fees) if your child needs to cancel their tour up to 24 hours prior to departure for any reason. We were promised experiential learning activities during the trip. It is a total scam! (I publish a full list of customer service executive contacts on my nonprofit consumer advocacy site, elliott.org. 109 to 45 days prior to departure: Full refund less $95 non-refundable deposit, all Non-Refundable fees, and 50% of program price. If you wanted a refund, there was a fee. We were quoted a price and told the insurance was a great thing to have because with it you could cancel up to 24 hrs before the trip for a full refund minus the cost of insurance. EF Tours makes a big deal out of their tours being focused on education. Trminos y Condiciones de los Crditos de Viaje Futuro, Beverages and meals (when not indicated in itinerary), Customary gratuities (for your Tour Director, bus drivers, and local guides), Porterage or any applicable baggage-handling fees imposed by the airlines, Expenses caused by airline rescheduling, cancellations, or delays caused by the airlines, bad weather, or events beyond EFs control, Passport, visa, and reciprocity fees or any other fees associated with entry to or exit from a specific destination. I have a passion for learning and enjoy explaining complex concepts in a simple way. Focus on maintaining . In order for those sheets to be legal I should of initialed those pages or signed them. In Munich, we were given lodging one block from the red light district, and had three young women awakened during the middle of the night by a drunken man demanding access to their room (their room entrance was directly onto the street). how to get a full refund from ef tours If I cancel, I lose about $400 in cancellation fees. Cancellation Terms when Rebooking with a COVID-19 Future Travel Voucher. All breakfasts were served at our hotels. Image courtesy: EF Go Ahead Tours Benefits of EF Go Ahead Tours. If you need help with any problem,please contact us through this form. Four kids to a room was common on our tour. Three weeks after enrolling, our circumstances changed so I called to cancel, expecting to pay the $95 cancellation fee x2. These Terms and Conditions apply to any COVID-19 Future Travel Voucher (COVID-19 Voucher) issued by EF Educational Tours (EF) in connection with EF tours scheduled to depart after February 24, 2020 (and EF tours traveling to China after January 28, 2020) through September 30, 2022. They are basically stealing our money and find this to be okay. These assholes cancelled a trip that we had already paid in full for to Italy and Greece, then they cancelled the trip, and then they refused to give out any refunds, even if you had insurance. The deduction of $500 includes items such as the non-refundable deposit and other non-refundable fees. Unfortunately, frustrated travelers are the norm with most EF Tours. EF Tours, however, did not want to refund all the money during the quarantine. as the premier companies. As a parent considering an EF Tour for my teenager, I know safety was a big concern for me. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. So your kid just came home from school with a gorgeous full color brochure about an upcoming trip to Europe with EF Tours that one of their teachers is leading. This article will provide a step-by-step guide on how to get a full refund from EF Tours. My son is (or perhaps was) traveling on an EF tour this summer with a very small group from our high school. EF tours looks like another fish altogether.a money-making venture of little value for the parents. It has been no surprise that management NEVER called. I work for a competitor of EF and have about a million reasons why groups that go with them get ripped off. I decided to give them on more try, as they promised a better experience..my bad. Consumers who booked domestic trips through the EF Explore America tours program should call 888-333-9756 to request a refund. By and large, our students respected this request and did not take advantage of the lowered drinking age to go and party it up. Get Involved; Contact; Donate! These usually include some special activity or visit to an additional landmark. Just another site how to get a full refund from ef tours But whats this $452 bill? Absolutely not. Of course we were served a lot of pasta, but we also had braised beef in tomato sauce, gnocchi, and pizza. It was necessary for a family member to go to Costa Rica. There also seemed to be major sites in some of these cities that were not ever even an option to visit or see, due to our limited time in each city. Well isn't that what insurance is for??? The purpose of this article is to provide a step-by-step guide on how to get a full refund from EF Tours. Were going to start with the breakdown of how things work with EF and what to expect as a participant or a parent, and then move on to our specific experience with our tour. I will never travel with EF Tours again. I would NEVER stay at a truck stop, nor would I deceive students into thinking they were going to be safe on a trip and then place them there. Airlines and other travel companies make it so easy for money to flow their way. For example, you can shoot an email to an executive of a hotel chain when one of the properties refuses to offer a refund you deserve. We've got you covered. We were served in a huge warehouse, with 20 other large tour groups. Four boys were also booked in a room in London with only a king sized bed! For the first four nights during our stays in London and Paris, we were sent to Hilton Hotels. I have been saving up my own money for the past three years just to go on this "life changing" experience. We also found that we frequently needed to buy water to stay hydrated in the high temperatures of Italy during the summer, and at most of the locations we visited, water was marked up quite a bit. As you can imagine the difference between 0 and 55 is immaculate and only caused problems throughout the entire trip. While these options are available, the bread and butter of the company is the basic high school student tour which is what we took. Menu. We were assured that our tour director would be with us around the clock, handling local transportation, hotels, and meals while also providing their own insight into the local history and culture.. A COVID-19 Future Travel Voucher cannot be divided into multiple accounts, unless the traveler applies the voucher to a future tour and the voucher amount is higher than the price of the new tour. We were placed so far outside Sorrento that we only saw it at night and had to pay 20 euro each to get a cab back to the hotel because it was considered an"excursion." how to get a full refund from ef tours. by | Oct 29, 2021 | how to stop gypsophila smelling | groomsman proposal funny | Oct 29, 2021 | how to stop gypsophila smelling | groomsman proposal funny Not only could we barely keep up with the tour guide, but we could not hear him due to he gigantic group and we had to stop every 5 minutes to make sure the entire group was there. Note that this is a salesperson who will try to sway you into "changing your destination, adjusting dates or setting up a new payment plan to make paying for your trip easier" according to their help center. It felt like a complete waste of time to travel and waste that many days. Interested students and parents are invited to attend informational meetings either in person or virtually where the group leader/teacher goes over the itinerary and any questions potential participants may have. This person is there to direct the group and handle any problems with logistics you may encounter along the way.

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