inmode customer service

Terrible customer service. Italy. Richmond Hill, Ontario, Canada, Position: Customer Support Representative, Location: Richmond Hill, TOR, Ontario CAN, InMode Ltd. is a leading global provider of innovative and award winning medical technologies that focuses on well-being and life-changing results. Customer Concierge . Get the latest business insights from Dun & Bradstreet. Location. At MediNordic we see our cooperation as a mutual investment. Please, activate it in the options of your browser. Any person, department or organization that takes customer requests, processes them, addresses their concerns, solves problems and acts as an interface on behalf of the company is called a customer service provider. Time planning for a full product span, from research till the final release. Other Preferred Knowledge, Skills, and Abilities: Referrals increase your chances of interviewing at InMode by 2x. No subsequent downtime is expected. Fractora bridges the gap between CO2 lasers, surgical procedures and fractional lasers. InMode develops, manufactures, and markets platforms that harness novel radio-frequency (RF) based technology that strives to enable new emerging minimally-invasive procedures and improve existing surgical procedures. The simplest way to improve your customer service is to ask for feedback. Customer Service was right there with me with advice and options. One of the stools was defective and the varnish was coming off. She was quick knowledgeable, Sara F. Has been extremely helpful and has resolved the issue. The company strives to enable new emerging Aesthetic and surgical procedures and improve existing treatments. InMode stock traded up $0.25 during mid-day trading on Tuesday, reaching $35.08. InMode Stock Performance. Den tekniske lagring eller adgang er strengt ndvendig med det legitime forml at muliggre brugen af en specifik tjeneste, som abonnenten eller brugeren udtrykkeligt har anmodet om, eller udelukkende med det forml at overfre en kommunikation via et elektronisk kommunikationsnet. They did take time to arrive but they look beautiful. Learn more. 1. Contact Us by Phone: 1-973-276-0444. InMode salary trends based on salaries posted anonymously by InMode employees. What started as a disappointing experience when the sofa arrived and just didn't fit the space well, turned into a great experience with their customer service team. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Thank you for your review. Mode's Customer Support team is available to help! Evolve | Hands-Free Skin and Body Remodeling, Hands-free skin and body remodeling | Evolve. Our first set of units were defective (at no fault of their own) and inmod stuck with and supported us throughout the replacement process. And we cant be more thankful!! false. Specialty *Choose oneAesthetic MedicineAnti-AgingLasersPlastic SurgeryDermatologyENTFamily/General PracticeInternal MedicineMedical SpaOB/GYNGeneral SurgeryWeight LossOther, Country *Country*AfghanistanAland IslandsAlbaniaAlgeriaAndorraAnguillaAngolaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustriaAustraliaAzerbaijanBahamasBahrainBarbadosBangladeshBelarusBelgiumBelizeBeninBermudaBhutanBolivia, Plurinational State ofBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCameroonCanadaCambodiaCape VerdeCayman IslandsChadCentral African RepublicChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo, the Democratic Republic of theCook IslandsCosta RicaCote dIvoireCroatiaCubaCuraaoCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly See (Vatican City State)HondurasHungaryIcelandIndiaIndonesiaIraqIran, Islamic Republic ofIrelandIsraelIsle of ManItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic Peoples Republic ofKorea, Republic ofKuwaitKyrgyzstanLao Peoples Democratic RepublicLatviaLebanonLesothoLiberiaLibyan Arab JamahiriyaLiechtensteinLithuaniaLuxembourgMacaoMacedonia, the former Yugoslav Republic ofMadagascarMalaysiaMalawiMaliMaldivesMaltaMartiniqueMauritaniaMauritiusMayotteMexicoMoldova, Republic ofMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorwayOmanPakistanPalestinePanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalQatarReunionRomaniaRussian FederationRwandaSaint BarthlemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSyrian Arab RepublicSvalbard and Jan MayenSwazilandSwedenSwitzerlandTaiwanTajikistanTanzania, United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuela, Bolivarian Republic ofVirgin Islands, BritishVietnamWallis and FutunaWestern SaharaYemenZambiaZimbabwe, Which Technology Are You Interested In? Help us improve CareerBuilder by providing feedback about this job: When it was delivered it, unfortunately, came damaged and once again Erik worked out all the details for a redelivery and turned a negative situation into a positive one. The external electrode, which is passed over the skin surface, has sensors that constantly monitor contact, impedance and surface temperature. . It creaked and squeaked like inflatable furniture. Self-starter, comfortable taking initiative and thinking on your feet. 5. Highly analytical, detail oriented and pride yourself on being organized (Excel and Outlook). Excellent company. Get a free, personalized salary estimate based on today's job market. Get notified about new Customer Service Representative jobs in Richmond Hill, Ontario, Canada. Of course, as the name suggests, is aimed at gynaecologists. InMode offers the most advanced and effective non-invasive/minimally invasive cosmetic solutions to keep up with the quality-conscious patients demands. Private Diagnostic Clinic, PLLC | Duke Health, Free-Work (ex Freelance-info Carriere-info). According to the crossing-the-chasm framework, the biggest chasm between customer . Customers always deserve to be greeted and welcomed with a polite and friendly message whether in live chat or by phone. Contact our Customer Support team via email at support@modeanalytics.com. This includes planning, organizing, and implementing all account activities related to the pre and post-sale support; marketing initiatives. It came earlier than expected and was even better looking in person.After a little snafu with some missing bolts - and quick call to InMod, I was helped by the most polite customer service rep, Erik. In June, 2021 I bought an equipment (Optimas - Morpheus8) from INMODE.The financing of this purchase was misrepresented to me by the vendor from INMODE. USA. He is a true professional and it's a pleasure working with him. General inquiries email or call 1.855.411.2639, Specialty *Choose oneAesthetic MedicineAnti-AgingLasersPlastic SurgeryDermatologyENTFamily/General PracticeInternal MedicineMedical SpaOB/GYNGeneral SurgeryWeight LossOther, Country *Country*AfghanistanAland IslandsAlbaniaAlgeriaAndorraAnguillaAngolaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustriaAustraliaAzerbaijanBahamasBahrainBarbadosBangladeshBelarusBelgiumBelizeBeninBermudaBhutanBolivia, Plurinational State ofBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCameroonCanadaCambodiaCape VerdeCayman IslandsChadCentral African RepublicChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo, the Democratic Republic of theCook IslandsCosta RicaCote dIvoireCroatiaCubaCuraaoCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly See (Vatican City State)HondurasHungaryIcelandIndiaIndonesiaIraqIran, Islamic Republic ofIrelandIsraelIsle of ManItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic Peoples Republic ofKorea, Republic ofKuwaitKyrgyzstanLao Peoples Democratic RepublicLatviaLebanonLesothoLiberiaLibyan Arab JamahiriyaLiechtensteinLithuaniaLuxembourgMacaoMacedonia, the former Yugoslav Republic ofMadagascarMalaysiaMalawiMaliMaldivesMaltaMartiniqueMauritaniaMauritiusMayotteMexicoMoldova, Republic ofMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorwayOmanPakistanPalestinePanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalQatarReunionRomaniaRussian FederationRwandaSaint BarthlemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSyrian Arab RepublicSvalbard and Jan MayenSwazilandSwedenSwitzerlandTaiwanTajikistanTanzania, United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuela, Bolivarian Republic ofVirgin Islands, BritishVietnamWallis and FutunaWestern SaharaYemenZambiaZimbabwe, Which Technology Are You Interested In? Call Amazon customer service. The frequency of the radio waves and the thermal activity of the Fibro Septal Network (FSN) effectively increase collagen production, firming, contouring and contributing to an overall healthier youthful appearance with more defined facial features. Visit the Career Advice Hub to see tips on interviewing and resume writing. Answering questions about a company's products or services. In the end, I my desk chair and will again order from INMOD! Sign in to create your job alert for Customer Service Representative jobs in Richmond Hill, Ontario, Canada. Referrals increase your chances of interviewing at InMode by 2x. The stock, trading under . You will also help prevent future customer complaints. We are always looking for good candidates to join, For best results, type in an exact address. It was a good price and looked like it had good reviews. Customer experience is extremely important to us and we will continue doing what it takes to help our customers! In this video I tell you all about my experience with InMode FX and Forma: laser treatments that melt fat and tighten the skin.#InMode #Korea #SkinTreatments BBB Business Profiles generally cover a three-year reporting period. In the stock market today, InMode stock popped 11.5% higher to close at 27.17. This company designs, develops, manufactures, and markets non-invasive and minimally-invasive aesthetic medical devices. We are looking forward to helping you in the future. We had some issues with a couple of the chairs we ordered and Sara F from customer service sure we got new chairs super fast. Nes-Ziona, Israel. that can be used in different categories of medical specialties. Results similar to facelifts as well as brachioplasty can be achieved without traditional surgery. BBB Business Profiles may not be reproduced for sales or promotional purposes. Thus it strives to continuously create new non-invasive or minimally-invasive treatments. The AccuTite delivers with great precision, radiofrequency and heating to the face (e.g. We truly do care about our customers and their experience with us. If you know, for example, that the . Innovative Inmode technologies Answering both general/specific customer questions about the company's products . Come to find out that is $40 LESS than the 10% discount I would have received for signing up with my email. Provide needed support at workshops, tradeshows, sales meetings and seminars. +1 (855) 411-2639. Canadian office . Similarly, earnings growth ranged from 16% to 36% this past year. These treatments (Trim, Tite, Tone) are applicators that are applied to the body in the areas where optimization is desired and include tissue remodeling/contouring, firming, collagen activation, fat reduction (including cellulite) and muscle toning via Electric Muscle Stimulation (EMS). I accept the following Terms and Privacy Policy. Verification can help ensure real people write reviews about real companies. In the event of a service interruption, an update will be posted on our status page. The short version is, outstanding customer service and cheap product. Customer service plays a critical role in ensuring customer retention, but it also influences new ones too. Your job seeking activity is only visible to you. Morpheus8 is a safe and effective minimally-invasive micro needle RF treatment for both body and face and is suitable for treating skin types up to and including Fitzpatrick Class VI. Here, we'll break down the 3 important qualities of . Able to work independently as well as a team setting. https://medinordic.com/wp-content/uploads/InModeCorpVideo_2020HR.mp4, Delivering the ultimate in customer service and support, Encourage a positive and progressive environment for employees and customers/partners that creates favorable conditions for growth and education, Demonstrate community spirit and give back in a meaningful way. Franchesca. See who you know . Although customer service varies from customer to customer, as long as you're following these guidelines, you're on the right track. Respond promptly. This RF platform is called Votiva/(FormaV) and has been developed specifically for use in this segment. Thank you so much for letting us know about your experience. Transferring from development to production stages. I reached out and then was told that actually the table they sold me wasnt in stock and that they wouldnt be stocking it anymore. These platforms can honor various laser treatments as well as non-invasive/minimally invasive RF treatments, (Body-, Neck-, Face-, AccuTite excluded though). Aimed at dermatologists/dermatologists. Revenue increases with good customer service 2. Excellent written and oral communication skills with proven experience coordinating with external vendors and customers. Self-starter, comfortable taking initiative and thinking on your feet. I called customer service (real person answers the phone), provided pictures and they immediately sent a replacement chair. True False. MEDICAL ASSISTANT, CERTIFIED - Harris & Smith OB/GYN, Director, Client Success - Global Telecom Solutions, (Junior) Consultant (w/m/d) Risikomanagement, directeur informatique de projet informatique Infra - Datacenter (IT) / Freelance, Hardware Project Manager - Central USA Region, (Junior) Consultant (w/m/d) Finanzen & Rechnungslegung /Accounting, technicien informatique VVQ (H/F) (IT) / Freelance, Customer Delivery Driver - Inverurie Extra, Hardware Field Service Engineer (h/f/nb) Normandie (Le-Havre), Tesco Colleague - Cardiff St Marys Express, Chef de projet informatique Supply (IT) / Freelance, Business analyste informatique (H/F) (IT) / Freelance, Aix-en-Provence, Provence-Alpes-Cte d'Azur, France, Troubleshooting medical equipment- tier 1, Provide general support for the sales team, Order processing and confirming tracking information via call or email, 1 to 2 years experience working in an environment involving inbound/outbound calls, Minimum 1+ year experience of customer service, Must have excellent verbal and written communication skills, Ability to de-escalate and diffuse challenging situations and successfully resolve customer issues diplomatically and professionally, Strong analytical skills and attention to detail, Experience with Microsoft Outlook, Word, Excel, Ability to manage priorities, execute multiple tasks and projects and assignments effectively, Must be available to work overtime when required, Experience with Salesforce/CRM tools is a plus, were also looking for a 2nd person with French speaking ability as well. Comfortable working in an extremely fast-paced environment. This treatment which is performed under local anaesthesia can be used alone or in addition to the other Tite treatments. This is to suit the specific needs of the clinic/hospital. Customer satisfaction needs to be part of each step of their journey, from initial interaction . This equipment delivers advanced heat control and maximum safety. This full-time Customer support Representative will provide professional and courteous customer service to businesses owners and medical experts. If you are experiencing problems and do not see a notice posted, please let us know via Live Chat or email us at support@modeanalytics.com. The BodyTite platform does NOT allow for laser treatment. InMode hosts seminars and attends conferences throughout the year, see our event schedule. Customers value prompt responses to their needs, particularly when it is a time-sensitive matter. InMode partner? 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Enter your email below to receive job recommendations for similar positions. Step up your game with active listening. Will provide onsite and remote . Scope 4.1. This time we ordered 4 chairs and one leg on one of the chairs was missing the rubber foot. She contacted the manufacturer and had them send me the necessary piece. Do not partner with Inmode. Deliver context-based support. You're very fortunate to have Erik as one of your salespeople. We have ordered from Inmod several times, always very satisfied. Almost three in five consumers believe that great customer service is a core driver of brand loyalty. Get notified about new Account Manager jobs in Richmond, VA. . We are committed to ensuring customer satisfaction and understand that your experience with our warranty service may not have met your expectations. Field Based. Customer service and support (CSS) is the part of a company's customer relationship management ( CRM ) department that interacts with a customer for their immediate benefit, including components such as the contact center , the help desk , and the call management system. Read More In addition, the PDS is in place to ensure the sales reps maintain high levels of efficiency with little interruptions. Comfortable working in an extremely fast-paced environment. Date of experience: May 24, 2022. We truly care about our customers and want everyone to have a great experience. Active listening is when you make a concerted effort to listen to and understand a speaker. We purchased the Cameron sectional sofa from Inmod. U.S. office . Senior Payroll Specialist. Dr Sabrina Shah-Desai. The treatment optimises the skins appearance by activating collagen production as well as remodelling the tissue. The FaceTite handpiece has a non-aspirating cannula which allows the plastic surgeon to work safely at the sub-dermal level, for collagen activation, tissue contraction, contouring and smoothing of the skin. Find the latest InMode Ltd. (INMD) stock quote, history, news and other vital information to help you with your stock trading and investing. 64. These are ultra fast and powerful alexandrite/diode/YAG hair removal lasers that combine the 3 most common wavelengths namely 755, 810 as well as 1064. Our technology continues that legacy to provide superior satisfaction for both the patient and the practice. We review all emails and will respond as . Record client details in a customer relationship management (CRM) database. I ordered bar stools from Inmod. The key to improving satisfaction in service delivery is enabling agents to take customer requests from any channel, handle multiple sessions at a time, interact with multiple apps without losing context, and enhance their workflow with productivity tools. Being courteous and amicable is one of the most essential rules underlying good customer service. Implement peer-to-peer recognition programs that allow employees to give public kudos to teammates who've helped them deliver stellar customer service and solve tricky challenges. Contact our Customer Support team via email at support@modeanalytics.com. I asked to return and then was offered another option which made more sense for us and showed that the company cares about taking care of the customer. Yuli Bar On is a Global Director, Service at InMode based in Lake Forest, California. $21.42 per hour. Thank you so much for your kind words. Thank you to all at InMod . It came quickly. The best way to understand your customers' needs is to ask them. Only HydraFacial uses patented technology to cleanse, extract, & hydrate with super serums made with nourishing ingredients that create a gratifying glow. Will provide onsite and remote support to our customer; therefore, travel of 50-60% 2-3 days per week will be required; driving and/or flying throughout assigned territory. For a purchase of 125K I am paying 55K interest rate,(nominal annual rate *****%). BBB reports on known marketplace practices. A safe, gentle and effective non-invasive solution dedicated to female/vaginal health. As well as whose treatments will change peoples lives. The company has a market capitalization of $2.91 billion, a P/E ratio of 18.33 and a beta of 2.12. Users in Mode's paid plan Workspaces can chat directly with our team of Customer Support Engineers and Analysts any time during Mode's business hours: Business Hours: Monday-Friday, 5am to 6pm pacific (excluding major US holidays). By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. I notified Immod and Sara F. Reached out to me immediately, she has been amazing. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. This full-time Customer support Representative will provide professional and courteous customer service to businesses owners and medical experts. Sara F. and Immod customer service should be the standard all companies used going forward. A dermatological, surgical and gynaecological line, with different configuration options within each area. Explore more salaries. Your input helps Glassdoor refine our pay estimates over time. Bachelors Degree required; Medical device experience is a plus, Minimum 2-3 years Account Management related experience required. It remodels the subdermal fat tissue, tightens, activates collagen production, and smooths and contours. Questions and answers. InMode This includes planning, organizing, and implementing all account activities related to the pre and post-sale support; marketing initiatives. Explore the benefits and applications of our innovative technologies. eye area) as well as smaller or harder to reach areas of the body that require accuracy. InMode Stock Gets Overweight Rating. InMode platforms can honor multiple types of treatment, saving both money and space. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Email: customercare@inmodemd.com. This is an incredible company and so easy to deal with. InMode Ltd. is a leading global provider of innovative and award winning medical technologies that focuses on well-being and life-changing results. The next quarterly results are expected on or around Feb. 14.

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