jacuzzi pool cleaner troubleshooting

Pressure side pool cleaners need about 30 psi to operate. Thanks. You can use shaving cream around suspected air leaks, as an aid to help locate an air leak. all cords are plugged in.. Hi Kathy, Robotic pool cleaner I presume, check that the TEST button on your GFCI outlet is not tripped, and check the circuit breaker too. First check the Dive Float Restrictor (#1) is in place, which locks into the Dive Float (#2), as seen on our Kreepy schematic parts page, if it is, but it still climbs too high, check that the flow is not too much; a slower speed will reduce the climbing ability, and can be accomplished by using the automatic regulator valve (#10) in the skimmer, where it connects, or by adjusting opening other suction lines (skimmer/main drain), to reduce the flow. Hi Laurence, yes a real pain when they climb too much! The motor is the power of the operation. "@type": "BlogPosting", With the booster pump running, grab the pool cleaner hose, and slowly pull the cleaner toward you, inspecting the hose for leaks as you pull it out of the water. Air will leak into the system if the connections are loose or if the hose is damaged. The repair was done quickly and effectively, and the technician took the time to explain what was . Details. I cant get it to stay on the bottom. Hi Kimberly, probably there is some adjustment that can be made, check the owners manual, it could be that the filters need to be cleaned, or the cleaner may be contacting the floor, if very uneven, Im sure there is something that can be done. In some situations, the pump runs fine without a cleaner attached, but attaching the cleaner increases the suction pressure, which causes air leaks to appear. If the pressure cleaner gets stuck on the stairs, adjust the thrust jet to create a new cleaning pattern. Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. If you hear clicking or popping, there may be something restricting the movement. Jacuzzi J - D300 Pool Cleaning System. Older styles also had ball bearings that went missing, or the internal spring may be faulty. Adjusting the two vents can also affect the direction of travel. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX iQ+ calculates the most . How does a robot pool cleaner work? Hi Jen, go easy on the culprit that did the deed, I dont think its related, probably not. My suction pool cleaner works fine except it runs over some areas a lot more than others and completely ignores one corner. My robotic cleaner is 4 years old. One solution is to stretch the hose out along the pool deck in the hot sun, using weights if needed, to straighten out. I watched it and its running into the wall and staying put, refusing to reverse. Thats all I can think of, unless maybe the cleaner is over-powered? Check the owner's manual and the appropriate diagrams . Only 4 left in stock - order soon. But when I hold it slightly above the floor the wheels turn the amount of revolutions I would expect. Articles and resources for swimming pool owners and DIYers. I brought it to a local dealer who put the power supply and robot unit on a tester and they both came back fine. Spa Works Repair. If it is, and the motor is not responding to the power, you may need a new drive motor. Verify there is electricity going to the outlet the control unit is connected to. I have replaced the belts and always clean the bag. pump regulatory changes . "caption": "In The Swim Blog" Manually remove large debris and fallen objects before running the J-D300. I have an account where the Shark suction cleaner used to work great, now its slow and less efficient. Schedules: Pool pump is on 0900-1500 (6 hrs) daily, cleaner is on 1100-1300 (2 hours) daily. 16K views 1 year ago The Jacuzzi JCRX In-ground Robotic Cleaner provides powerful cleaning with rotating brushes to vacuum and scrub your pool floor and walls. Make sure motor is connected correctly for applied voltage. "name": "In The Swim", Unpleasant water causes sore throat, eyes or skin irritation. An adjustment to the tail sweep screw, tightening the screw, located where the tail attaches, below the head float will reduce water flow to the tail. So its sucking up dirt. Hi Doc, according to the owners manual for the Jacuzzi Comet cleaner, its supposed to reverse direction every 20-35 sections, depending on cycle chosen. I have a compass pool cleaner and I really like it, it does a great job, but I need to change the cams out, but I can not find any information on what cams I should use. the spot where the cable connects to the cleaner is also under stress from being lifted out of the pool by the cord, when it does this problem, lightly move the cable and see if you can get movement, if so, shorten and reattach the cord. Waterlogged hose floats should be replaced, and hose swivels should rotate freely. Lately it has been spraying outside the pool and even getting stuck on stairs and acting like a fountain shooting water onto the deck. Note that most pressure pool cleaners have reverse mechanisms or backup valves to reverse the cleaner direction every few minutes and prevent stalled operation. Hold the cleaner head just above water and inspect it for water moving through the thrust jet, the sweeper tail, or out the debris bag. I have a legend platinum cleaner. (in your case, just to be sure that none are clogged). "@type": "Organization", 2. When the piston is in a position blocking off the rear jets and only allowing water in the front jets. My problem is my vacuum works well for a period of time but then gets slower and slower until it stops. Either back up 5 then drive forward start to climb wall treads stop moving falls to floor. Check your return line eyeball fittings, aiming them down towards the floor is usually best. The floating power cord for your robotic pool cleaner should be firmly plugged into the power supply transformer, which is plugged into an outlet. There isnt anything universal, but could be available (for your particular product). Change the direction or cleaning pattern of the cleaner if its stuck in a corner of the pool or stuck up against a step. Strong pressure from wall or floor returns can push a cleaner away from certain areas. If the thrust jet is in a 9 or 3 oclock position, this will create a circular pattern, which may cause tangling. Choose your model and in only a few easy steps, order your brand new cover now! Is there an adjustment on the wheels to give it a bit more clearence? Jul 14, 2020. Pool Lube on the o-ring can also be helpful, sometimes necessary, to get the fitting turned in all the way. I have an aquabot and it is spitting all the dirt back out of the top of it. Hi Heather, robots lose some climbing ability when 1) the debris bag or filters are full, 2) the walls are slick or slightly slimy with bio-films, or 3) the brushes, tracks or wheels are worn down, or 4) the impeller is damaged, or 5) vacuum suction (which helps hold the cleaner on the wall) is lower than normal. If your automatic cleaner or pool vacuum isnt working, this is the post for you! Also check that each of the arms is free of any obstuctions, and that the pressure to the cleaner is proper. Hi Lloyd, Im not sure if the Sharkvac wheels are adjustable, I think not, but unsure. Solution: A pool pulse is included with the Zodiac pool cleaner, and it has numbers on it. Also check that the hoses are firmly connected to each other, and that the swivel is swiveling, where the hose connects to kreepy. Offers remote services. It could also be a damaged wall fitting connector, item D-29, but usually itts the UWF. You can count RPMs of the wheel, should be between 11-13. Adjustments to the adjustment arm (the one with the spring on it) can provide a bit more room or play between the parts. Flat head with clip on brush. "width": "611", Hi, that could be low suction from a not very powerful pump, or other pipes also open like other skimmers or main drain, or loss of suction at hose connections between cleaner and skimmer. I'm interested too-we received this Compass cleaner (free with purchase of pool heater) and haven't been able to get it to work correctly. }, You may access this free library by clicking on the manufacturer titles below. Check your owners manual for other tips if needed. J-500 COLLECTION. I just got a Goplus Automatic Cleaner for my inground pool. Another option is to remove the ladder if its rarely used, or shorten the cleaner hose slightly for entry step handrails. I have a pressure (Polaris) cleaner and the hose keeps getting tangled in the front wheel. Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Kokido Telsa 5 Rechargeable Handheld Pool Vacuum Cleaner automatically starts when the cleaner is completely submerged into the pool. Hi there ah you have an old Baker Hydro skimmer, it sounds like. If either one is clogged with leaves and other debris, clean them out to increase water flow. My pool is 1838. SAND BACK TO POOL. Also could be loose rollers or belts, slipping when it needs traction. Clean those areas manually with a pool brush. Step 2 CHECK WIRING - Compare connections to wiring diagram on the label of the motor. Two very easy ways to keep your pool cleaner well maintained include: emptying its basket or filter bag often to ensure proper continual suction, and clearing its brushes of any tangled debris to ensure it can move smoothly and efficiently. All Rights Reserved. Hi Ethel; it sounds like an air leak, which could be coming from splits or holes in the vac hose, or it may be coming from in front of the pump (pump lid, pipe coming into pump, pump drain plug, or suction valves skim/md). Soak your filters in chemical cleaner every time you drain and refill your hot tub to extend their life and loosen any stubborn particulates. If you find it disconnected then simply reattaching it, hence, you need to use the hose clamps to keep it in the right place. The poet supply is still lit and clicking to change directions, but the aqua jet wont move. Optimum Pool & Spa, LLC Top Pro Very good 4.6 Also make sure that your hose is not too long, remove a section if there is excess hose. There are available two flow restrictors, one blue and one red, that can be inserted in the wall fitting, where the filter strainer is located. Since pool water powers pressure side cleaners, a slow moving cleaner is likely caused by inadequate water pressure. Hi Amber, check the piston to be sure that it moves freely, sometimes some grit gets stuck in there, or the piston gets into a bad angle and wont slide freely in the chamber. Is it possible that the valve is bad,i have suction but not enough to move the pool sweep anymore? How to Troubleshoot a Noisy Pool Pump There are two main components of a pump: the motor and the housing (and the impeller, which connects the two). Hi Shannon, for your type of cleaner, x4 or the Breeze cleaner by Aquabot, check that there is no trapped air in the unit, and you could flip the switch to change directions, that may help. Step 3 MEASURE SUPPLY VOLTAGE - Use a multimeter to measure the voltage to the motor. It only moves when you first connect it to the jet. When a cleaner is connected, this created some vacuum pressure, which makes it easier for air leaks to occur around the pump, and the pump would prefer to draw from other lines that are less work to draw from. Polaris Pool Cleaners Brochure. Secondly, make sure that the wheels are properly adjusted and not missing teeth or any small parts. This operation will necessitate the use of your pump. Secondly, the button on the wall fitting can be opened with medium channel pliers, to bleed off excess pressure at the wall. Perhaps they are both slacking off! Pressure-side cleaners need about 27 - 30 psi to function properly. https://www.youtube.com/watch?v=v9zotdJKZss&feature=youtu.be see this video on how to do the out of water self test. Some modification to the drain cover could also be imagined, like an edge or bumpers around the drain, to deflect the cleaner as it comes close, but this may cause dirt and debris to build up around the raised edge not something Ive ever heard of doing, just a thought that just entered my head, may not be feasible. If your cleaner gets stuck on or under your pool ladder, install a ladder guard kit. For suction cleaners, closing other valves while using the cleaner and keeping the basket clean can improve speed. Thirdly, check out the valve hose as it would be disconnected at the gearbox or manifold. Its backing up as expected, and covers the entire pool. 1. you have a suction side, pressure side, or robotic pool cleaner, you will eventually experience some problems, like the ones discussed below. Pool gets lots of grass, but it should be working great with all these adjustments. Tons of suction, but the vacuum just isnt moving around the pool (or at all). I dont know why it wont go all over the pool. Reaction between chlorine and detergent. Polaris 7240 Sport Cleaner Brochure. Be sure there are no pressure leaks or suction leaks in the hose that connects to the cleaner, and that the hose is not getting in the way. Likewise, tiny grains of sand or plaster can make their way around in-line strainers and clog up small openings inside the cleaner. Its been working fine. CENTER. If not, you'll have to purchase a new one. Water pressure seems fine. Im a pool cleaner. The default setting is 11 oclock, but placing it at 1 oclock will give the cleaner an opposite cleaning pattern. Build a Pool Electronic Chlorinator Cell Test inspiration . Is this normal? Also check the inline strainer at the wall. "keywords": "pool cleaner troubleshooting", Same scenario with the cartridge filter, you can take the cartridge out, put the top back on, run the system. That said, watch out for tiny particles making their way inside the cleaner through the filter as well. Check the inline strainer at the wall for debris that could be slowing the water pressure to the cleaner. Anthony Apollo VA-52 DE Pool Filter Repairs, https://www.youtube.com/watch?v=v9zotdJKZss&feature=youtu.be, http://www.thepoolcleaner.com/PoolCleanerSUCTION.pdf, https://www.intheswim.com/p/1-25-and-1-5-inch-hose-adapter?pcode=208&scode=SOCIBLOG, http://www.sparcomanual.com/ManualFiles/Automatic%20Cleaners/Robotic/Aqua%20Products/AG%20AquaProducts%20Manual.pdf. They also can be, Pool Filter Parts Pictorial In our final pool parts pictorial, we look closely at the most common parts sold for today's pool, One of my favorite pool filters out there is a vertical grid DE filter, made by Purex for Anthony Pools. IN THE LAST COUPLE MONTHS IT HAS STARTED SUCKING THE TAIL PIECE INTO THE MACHINE. Or close some jets? My Polaris was lifted out of the pool while connected & now is not moving help. "logo": { But you may not even need to use the regulator. Once the PV brushes are soft and pliable, the robot should start lying flat on the bottom of your pool. Turn off the pump and check the tightness of the strainer lid on the pump. The team was professional, knowledgeable, and efficient from start to finish. Help! I have read several comments about too much pressure. Broken or shorted wires are typically located where the power cord meets the cleaner, where the stress on the cord is highest. Dilute the pool water. Accessories. Just because your cleaner is fast doesnt mean its efficient. why is this happening? Check the belts (380 model). Learn More Centennial, Colorado. Also, ensure the pools surface is not covered in algae as this slippery surface will affect the cleaners traction. may not have enough suction from the pump, can you reduce suction from other lines, such as main drain or other skimmers, to draw more from the MX8 line? I would definitely hire him again!" See more $75/consult estimated cost View profile 2. Check the tires often for obstructions or damages by slowly turning one wheel at a time. I have a Polaris 180. Put the pliers thru the opening of the connector, then open the pliers, then turn (CCW) with the pliers. If there is no electricity, check for a blown fuse or breaker problem. Leaves, rocks, or other rubbish in the baskets will reduce your pumps water flow and slow down the suction side cleaner. Spray your filters every week or so with a hot tub filter cleaner to provide a deeper clean. Jacuzzi Pool Equipment Discover pro-grade performance with a complete line of reliable and durable high-performance pool pumps, filters, heaters, cleaners, and salt systems. INST 448 Jacuzzi JVX Series Pool pump V10-17. Have a Polaris P825, it will track across the pool bottom. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. }. I have a Dolphin Nautilus that once turned on moves forward about a foot or two then reverses about a foot then stops moving. Cords can be shortened and reattached, or you can buy a replacement cord if that is the issue. Top Pro. Cleaner Does Not Move on Startup A faulty electrical connection is the main cause for startup issues. It could also be possible to fabricate something yourself, using plastic, wood or rope, to block the cleaner, or make it think that it has hit a wall. They arrived on time and diagnosed the problem with my hot tub quickly. Rotate the wheel tubes by hand, and should rotate freely with slight resistance. Hi Jon, first make sure that the cleaner is in floor/wall mode. Slipping wheels can cause a pressure side cleaner to get stuck in the deep end and not have the strength to pull itself back up into the shallow end. Gold Supporter. Any suggestions on a fix? At this point, check the drive motor itself, to verify connections are tight. They also may kind of float around the floor, not contacting all surfaces, when the booster pump water pressure is low, usually from a clogged inline strainer, or sometimes something jammed in between the wheels, or an internal blockage that keeps the wheels from moving. Trouble Shooting Disconnect power to motor main circuit breaker to avoid electrical shock. "url": "https://intheswim.com/", When I turn the valve back to the normal position, the vac stops but the pressure is normal and the water in the glass clears up. "url": "https://blog.intheswim.com/" Any type of adjustment to make it behave. With over 10 years experience in replacing covers for all Jacuzzi models, we are sure to have yours on file. Of course, our specialists can also help you select a new pool cleaner if youd rather just start over. Get to the wall, stops, wont climb and will not go into reverse. In such a case, you could modify the wall fitting, by drilling holes in it, to relieve some of the vacuum suction on the hose sections. Hi Dan, I would suspect an air leak in the system, either in the vacuum hose, or in the pipe coming into the pump, or around the pump lid. Leaks can come from three different places - the shaft seal, the union, or the volute . the idea though, is that you only run the cleaner for 3 or 4 hours, and then you disconnect it, and the circulation is returned to normal. Try a sand filter cleaner, to be sure that greasy or scaly deposits are not contributing to the issue. Having worked in the pool industry for several years now, Abby and I decided that 2023 would be the year that I would go out on my own and launch Summit Aquatics. Copyright 2022 In The Swim. The more i turn my 3 way diverter valve to vac position the more i get air and my pool vac wont move. Hi Juanita, it probably holds in there fine when the suction is ON, but if the pump shuts off or the suction line valve is closed, it can come undone.

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