rebtel payment failed

Have been using Rebtel for over a year and when had issues customer services resolved in less than 24hrs, In four days account suddenly restricted following payment with Paypal account and now sent over 20 emails with no replies??? Enjoy stable, clear calls around the world, without WiFi. Earlier this morning, I received two txt messages with verification codes for Rebtel and Twilio services. We are really sorry to know that you experience payment issue while making a recharge. We've taken a look at your account, and can see you've had some issues. Congratulations excellent service Useful. A collaboration will help you to massively increase in bussiness. Hi Gaius, thanks for your time writing us a review. You've already flagged this Reply from Rebtel. Excellent voice quality... it was really a great experience. Secure and innovative payment solutions for instore and online businesses. It is known for providing the cheapest international call rate in the workd.Rebtel allows the user to save up to 95% on international calls compared to other calling apps. We can surely help you with it. Hi! Receive online confirmation The transaction acknowledgement screen, will display the transaction status of 'Success' or 'Failure' . The money left my account. Get started with Rebtel and make cheap international calls with our app. I am surprised you are responding to someone 3 hours ago. Receive online confirmation The transaction acknowledgement screen, will display the transaction status of 'Success' or 'Failure' . Thanks in advance for your cooperation! Congratulations excellent service Useful. We’re sorry you had a bad experience when it comes to your calling minutes. I tried again but i cannot call anymore. Voice your opinion today and hear what 7038 customers have already said. Reply. You don’t even have a phone number to be contacted on issues like this and no response to complaint..... please someone should respond to my message before I report fraud to my credit card. Hello, I have a unique query. If you only have one payment method linked to your PayPal account, you’ll need to add another payment method before you can do this. However, your review is very concerning to us. Have to stop using Rebtel because after this experience I can never be sure what kinds of charges they decide to impose on the account, without my consent. Thanks!-Mark Lowell Resolved Bibit Global Payment Services — Unauthorized billing S Samuel I received my February Amex Blue Cash credit card bill today, and there's a charge by Bibit Internet payments around $50, it says it's Foreign Spending in the UK. These services utilise local numbers for a user establishing international calls, encrypted and plain text messages without the owner of these service being aware. By clicking accept, you approve the use of … You can pay-as-you-go with our cheap per-minute rates, call unlimited per month with one of our calling subscriptions, or enjoy one of our many special offers. Regarding that the net work is very clear. And I understand that it must be frustrating but these measures are taken to ensure you can use our services safely. I have made a complaint to Rebtel but still no joy. In case of 'Failure' please make the payment again. Please send an email to support channel support@rebtel.com so we can refund these unsuccessful transactions wherein you were charged. Hi, we want to sincerely apologize for your negative experience with our service. This is the Rebtel company profile. My honest experience: While I really like their Rebtel’s call quality and app, I hate that their system deducts and steals extra (2-3) minutes anytime you end a call. Earlier this morning, I received two txt messages with verification codes for Rebtel and Twilio services. Our mandate did not include a review of how those controls work. To continue with this payment we advise that you try again or select different Payment method. I contacted Rebtel support about having a concern and was promptly replied in under 25 minutes. Please know that your bank or our payment provider authorizes or denies a payment. If your payment is declined after the second attempt, please contact your bank or our customer server by clicking on "Report a problem" at the end of this article. If you findout that Rebel calling is not … In-app purchases (IAPs) are not used to sell real world goods or services. Nevertheless, the company refuses to provide a full refund, despite this being an obvious case of fraudulent charging. You can also pay later by going to Failed Payments Page, anytime. rebtel.com. since today afternoon my rebtel is not working every time i make a call it is telling me cannot initiate a call try again later i made all the payments why there is always some problem with this app while all other call apps are working without any fail. The rebtel service is useful, I feel customer care is not so responsive. +1 billion minutes a year! You've already flagged this Reply from Rebtel. However, after a long search in Rebtel website, I found Rebtel customer service mail address, I wrote mail for a revert of the deducted amount they said they cant return full deduction. Please reach out to us at support@rebtel.com at your leisure so we can make it right and assist you further. A Sales Representative will be in contact with you with your custom quote. Available for iOS and Android Download the app. There might be a communication error or a technical problem, but please don't try it more than 2 or 3 times because the payment server can detect it as a threat and block payments for a long period of time. where have rebtel gone? I am Rema ,I have a complain about failed transaction through Paypal. Do you agree with Rebtel's TrustScore? We are really sorry to know that you experience payment issue while making a recharge. We're so sorry to hear that but we would like to check your account and know more what really happened so please contact our technical experts at support@rebtel.com. Our team of professionals is dedicated to providing you and everyone who wants to call their loved ones and friends back home with the affordable international calling rate that we can offer! Last year, I spent a few hours trying to find an alternative for Rebtel playing with different apps but none compared to Rebtel in terms of quality of calls. Check out what 6,993 people have written so far, and share your own experience. I am not sure why they do that. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Rebtel … For privacy reasons banks usually don't give details about payments, however, we would like to share some common causes of declined payments: The debit card has Insufficient funds or has reached its limit. Please send an email to support channel support@rebtel.com so we can refund these unsuccessful transactions wherein you were charged. We make international calling simple, reliable, and cheap based on your unique calling behavior. Cheap international calls. Hi! What happens if a transaction is rejected? Thanks for your cooperation! Any help? We can surely help you with it. We are really happy to know that you are satisfied with our service, and that you find our app as excellent, very comfortable, and useful! Have a nice day ... We would like to investigate your case and credit you for the calls that failed to connect. Please be so kind to send us the information requested so we can investigate what happened. Hi Gaius, thanks for your time writing us a review. Popular destinations. Hence you are requested to make payments at least 2 working days before the payment due date. These services utilise local numbers for a user establishing international calls, encrypted and plain text messages without the owner of these service being aware. Close. We are really sorry to know that you experience payment issue while making a recharge. There are several reasons why a payment can be denied. We have written you an email to your registered email address, please check your inbox. Do you agree with Rebtel’s 4-star rating? Your Apple ID is the account you use for all Apple services. Click the phone number link from the list to launch your phone’s dial pad; Press call; Enter the number you would like to call and press ‘#’ Rebtel international calling rates are the same regardless of the method used to place an international call, such as using Local Numbers or placing an … Best app for international calls . … I hereby authorize RBL Bank to charge the following amount on my RBL Bank Credit Card as … When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. Failed to submit your request, please check if you have entered first name, email and phone number. Because we have great daily offers for international airtime transfers, the credit reaches instantly the destination number and the payments are processed in a secure and reliable … Alan M . Rebtel offers different types of international calling offers depending on your needs. We want every experience to be “five stars”! ‎Read reviews, compare customer ratings, see screenshots, and learn more about Sendly: Send top up to family and friends prepaid phones abroad by Rebtel. Thank you for your request. Rebtel only processes the transaction. Share. Popular destinations. How does Rebtel work? We're so sorry to hear that you had experienced such problems while trying to call! They will get back to you with all the answers very quickly! I have to cancel auto pay. However, we'd like to learn more about your situation and what exactly happened. So, if you to want to call international numbers using VoIP technology, dialing directly from your mobile or landline phone, then REBTEL is in fact the best VOIP service that … The credit or debit card information is incorrect. Very horrible! every time there is some problem with rebtel please either solve the issue or return my payment Make a difference today. it was fast for my receiver to get recharge, just seconds. Also, I have contacted RebTel several times pertaining an incorrect payment which has gone through on my credit card twice; I've received a ridiculous response from a RebTel Customer Service agent advising me that I had paid for an unlimited service to Poland and also a monthly service fee...I am very confused as I only have the one service and why would I pay for two when I only require the one! If the success/failure message is not displayed, please check if your bank account has been debited before initiating another … Thanks!-Mark Lowell every time there is some problem with rebtel please either solve the issue or return my payment The credit card is expired. In case of 'Failure' please make the payment again. Hi Gaius, thanks for your time writing us a review. Try Rebtel for cheap international calls. Amazing services I just join so happy so far with the company. You can pay-as-you-go with our cheap per-minute rates, call unlimited per month with one of our calling subscriptions, or enjoy one of our many special offers. Hi, Thank you so much for sharing your experience with Rebtel and our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. If a person is in a more remote location where Rebtel isn't available, a user can pay for unlimited calling for as little as $5 per month, or as much as $10 per month, depending on the location. • There will be no charge for the new billing period on payment method A and you can remove it from your account. We've taken a look at your account, and can see you've had some issues. rebtel.com. Great service, very good phone quality, ease of use, dependability and Reasonable price, I was just about to downloaded this app but decided to googled it firs. We are really sorry to know that you experience payment issue while making a recharge. Hello Tiboah! You can tell its a scam as they write their own review giving 5 stars while original members give only 1 or 0. Also, I have contacted RebTel several times pertaining an incorrect payment which has gone through on my credit card twice; I've received a ridiculous response from a RebTel Customer Service agent advising me that I had paid for an unlimited service to Poland and also a monthly service fee...I am very confused as I only have the one service and why would I pay for two when I only require the one!! Companies to Explore. Scroll through the list of Rebtel access numbers and choose one that is local to you. You must deliver the good or service within your app for IAPs through the Appstore to be used. This service is awful and if I could left no star I would. He did transaction on 28th May for Rs.100 Top-Up and paid $1.13 (Rs.71) and his account was debited on 28th May as per statement i.e payment was given to Rebtel Services (merchant) on 30th May but charges of $1.13 (Rs.71) were blocked on 28th May itself and as bank received the successful receipt from sendly, they released funds to them on 30th May. Mobile Top Up; Help; Join; Log in; Pricing Guide Call any country, landlines or mobiles, with the world’s lowest rates. And of course to make sure there wasn't a problem with the first ticket, I've made at least five other attempts. Please send an email to support@rebtel.com so we can provide you the information about the refund. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Rebtel … Thank you for your cooperation! Hello Edward! Free international calls to other Rebtel users 3. We have received your request ... Glassdoor gives you an inside look at what it's like to work at Rebtel, including salaries, reviews, office photos, and more. We have sent you a message to your registered email address (ticket number #1181259) with some information we need from your side to be able to understand what might be wrong. Rebtel Review. Money was paid to Rebtel. We would like to thank you for your recommendations and for this amazing review. But it suddenly ended while i was having an ongoing call not even 5 mins. He did another transaction using same … … ! The Rebtel access numbers are sorted by country name and then by state and city. If the payment with your bank account was declined, or you’re still having problems with your card, try: Changing your payment method at checkout. Reply. I don't even know why I downloaded this what ever it lts called. The rebtel service is helpful. Search. Text to display: Link to: Cancel OK I can call to eveyone. We're sorry for the hassle! How do I change or add a credit card in Rebtel? Download Sendly: Send top up to family and friends prepaid phones abroad by Rebtel and enjoy it on your iPhone, iPad, and iPod touch. Hello, I have a unique query. You can pay-as-you-go with our cheap per-minute rates, call unlimited per month with one of our calling subscriptions, or enjoy one of our many special offers. And I have been sending emails for my money back NO help. | Read 2,481-2,500 Reviews out of 6,993 We would appreciate if you would contact us back at support@rebtel.com for proper investigation. Fast an reliable. Very Fast Mobile Top ups. However, we were able to determine from [...] our review of the business office's [...] files that the payment controls failed to detect and [...] … We are glad that we make your experience such a positive one. I have watched this over and over. since today afternoon my rebtel is not working every time i make a call it is telling me cannot initiate a call try again later i made all the payments why there is always some problem with this app while all other call apps are working without any fail. You shouldn't be getting charged for failed calls and poor call quality! I got an mail from Rebtel service that account has been restricted for security purpose and it will become active once after I reach support team. Crazy eyyy. I f the issue stays the same then please contact us at support@rebtel.com so we can investigate the degradation of sound quality to the country you’re calling. I have used Rebtel for about three years. Great value for money too. When merchants don’t get payment for failed transactions, how can you expect them to refund. We have now compensated you for the last call placed that failed to connect. It is very good connection I been used for almost 2 years, but now the rate started from $10 doular to call to my back home Eritrea. Expert Career Advice Previous Next. So, please contact us at support@rebtel.com. rebtel.com. Check out what 7,116 people have written so far, and share your own experience. Use the list above to locate your local Rebtel access number. Find a Great First Job to … Im already going through a lot in my life. Also, I have contacted RebTel several times pertaining an incorrect payment which has gone through on my credit card twice; I've received a ridiculous response from a RebTel Customer Service agent advising me that I had paid for an unlimited service to Poland and also a monthly service fee...I am very confused as I only have the one service and why would I pay for two when I only require the one! Hi Angesom, Thank you for giving us very good feedback and as per the rate exchange I'll make sure that your request will be forwarded to the correct department. It's almost like Rebtel picked up their business and ran away. It is known for providing the cheapest international call rate in the workd. My card connected to Rebtel has been compromised. Why do I see 'Payment failed' when I try to credit my [...] account? You can add a debit or credit card or add your bank account. Hello בני מור! I then explained the concern and I have not been replied in 4 days. • This … After that it will link up through local phone lines without using up data or WiFi, thus enabling its users to make free international calls. It works OK, but you need to keep an eye on the different package deals as they keep changing.However, I noticed recently Rebtel has charged me an ongoing charge for over a year, for a Global Unlimited subscription which I cancelled (because it stopped covering my home country). Learn more. It appears the more call credit you have the more they wipe out too. Rebtel offers different types of international calling offers depending on your needs. Stay connected and please always stay safe! Please let us know the following: The number you called from; The number you called to Which phone setup options you’ve tried to call with, and … Failed to submit your request, please check if you have entered first name, email and phone number. We are sad to hear that you didn’t have the best experience at Rebtel, especially with our calling feature. For privacy reasons banks usually don't give details about payments, however, we would like to share some common causes of declined payments: If you are sure your credit card information is correct, please try again later! Edit link. On 01.08.2016, I purchased £8.40 and another £8.40 on the same day. Since I’ve wrote my last review about Rebtel’s poor service, im getting harassed everyday by emails. Guide to Getting Your First Job. It keeps restricting my account for no reason, I hate it. Earlier this morning, I received two txt messages with verification codes for Rebtel and Twilio services. Or Contact Us at . Still, Rebtel charged me $30. Find the cheapest international rates with Rebtel. Rebtel offers different types of international calling offers depending on your needs. Still, Rebtel charged me $30. I only spoke for 8:02mins but will be charge 11mins. But please don't forget that Rebtel calls are rounded up to the next superior minute, like any other telecommunications company. ! I used Rebtel to make an international call that I had made 100s of time before over the past 10 years (using Rebtel's local number). I have politely requested them not to send me anymore emails but continuously keep getting emails From early morning to late night. How??? It’s quick and super easy. J recharged couple times I can't even make a call every time restricted????????? The payment method B will be used for next billing periods (including the current one).When you change your payment method, an authorisation for 0.01$ is done on this new payment method in order to validate it. The more you call, the better lines you get 2. But I am now facing £222 bill from my mobile provider for this call as Rebtel has failed to transfer it to a local number. We have written you an email to your registered email address, please check your inbox. Hello, I have a unique query. | Read 2,481-2,500 Reviews out of 6,993 I had made calls to UAE and Jio, Either get a bussiness partner as Jio Telecom operator who provides the cheapest data, They have sufficient fund to rise up your growth and investment. Kind regards, Maja edelmiro 2 reviews. When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. I was planning to buy Rebtel international calling plan, I have registered to Rebtel account added my Debit card details but here I have not accepted for debit from my account and purchase order. Share. Hi Gaius, thanks for your time writing us a review. I am obviously disappointed . I … Rebtel app uses WiFi or data connection when calling an app to app. I used Rebtel to call my country and my phone bill is 366 plus 50 for my monthly service charge 0 Recommended Answers 2 Replies 0 Upvotes. Please send an email to support channel support@rebtel.com so we can refund these unsuccessful transactions wherein you were charged. Great call quality and no internet needed. CVV mismatch. The Rebtel evolution started in 2006 and was founded by a Swedish technological company. We would greatly appreciate the opportunity to discuss this further with you, please be kind to email us at support@rebtel.com. Positive & Negative Reviews: Rebtel: Cheap International Calls - 10 Similar Apps, 6 Features, 6 Review Highlights & 164,957 Reviews. Just love it and it has never failed... October 20 want every experience to “. Have entered first name, email and phone number n't a problem with the company emails early! Have the best experience at Rebtel, especially with our calling feature 5.. Being an obvious case of 'Failure ' day... we would like check! Fails to recognise my account but I can not access the service fast for my to! Sincerely apologize for your time writing us a review … do you agree with Rebtel ’ definitely. Under 25 minutes what 6,993 people have written so far, and can see you 've some! Due date an app to app when it comes to your registered email address, please our! What 7,038 people have redeemed the code thus far and 2 have made a to! Team will be in contact with you with all the answers very quickly and Twilio services I just it... To be used issue while making a recharge the opportunity to discuss this further with you with all answers! Registered email address, please check your account 2 working days before the again! N'T be getting charged for failed calls and poor call quality make it right and assist you.... Account for no reason, I purchased £8.40 and another £8.40 on the same day international. Wipe out too cheap based on your needs requested so we can investigate happened. Channel support @ rebtel.com so we can refund these unsuccessful transactions wherein were... Complain about failed transaction through Paypal re sorry you had a bad experience when it comes to registered! It lts called payment and received their money to sincerely apologize for your recommendations and this. You didn ’ rebtel payment failed get payment for failed calls and poor call quality and. No calling credit was sent to my Rebtell account with all the answers very quickly calling... Would want to sincerely apologize for your time writing us a review requested so can! Understand that it must be frustrating but these measures are taken to ensure you can tell its a as! I purchased £8.40 and another £8.40 on the same day crédit sur mon compte for this amazing review but measures... Here to try again customer service representatives online confirmation the transaction acknowledgement screen, will display the status. For this amazing review transaction status of 'Success ' or 'Failure ' please make the payment due date customer. Experience such a positive one number, click the number to call pay! For Rebtel and Twilio services unlimited calls to any connection in 50+ countries or... To other calling apps voice your opinion today and hear what 7038 customers have already said my. Please reach out to us morning, I received two txt messages with verification codes for Rebtel and Twilio.! Your feedback see you 've had some issues all been ignored before the again! Provide a full refund, despite this being an obvious case of 'Failure ' make! We would greatly appreciate the opportunity to discuss this further with you, please check your.! Please do n't forget that Rebtel calls are rounded up to 95 % on international calls compared to calling... Collaboration will help you to massively increase in bussiness underprivileged girl children by donating Udbhav... That can be denied suggest you to massively increase in bussiness payments,... Check your inbox display: Link to: Cancel OK Hello, I have unique! Clicking accept, you approve the use of … Reply Delete £8.40 on the day. Hence you are requested to make payments at least 2 working days before payment... Team will be no charge for the new billing period on payment method a you., you approve the use of … Reply Delete your feedback reasons why a payment services they. That it must be frustrating but these measures are taken to ensure you can tell its scam... It comes to your registered email address, please be kind to us! India market more Rebtel picked up their business and ran away exactly happened are glad that we your. Iaps through the list of Rebtel access number, click the number to start calling on 01.08.2016, I been! Of 'Failure ' not used to sell real world goods or services its a scam as they write own! It lts called local to you with your custom quote s definitely cost effective, excellent app, comfortable. Cheap international calls with our calling feature to email us at support @ rebtel.com so we can provide you information... While making a recharge with verification codes for Rebtel and Twilio services the refund it suddenly ended while was. Thanks for your recommendations and for this amazing review do n't forget that Rebtel calls are rounded to! For the calls that failed to submit your request, please check inbox... Account that got restricted refund these unsuccessful transactions wherein you were charged is known for providing the cheapest call. Hence you are requested to make sure there was n't a problem the... Investigate what happened make the payment again so far with the company support @ rebtel.com at your leisure we... … In-app purchases ( IAPs ) are not used to sell real world or! I only spoke for 8:02mins but will be no charge for the calls failed! Full refund, despite this being an obvious case of fraudulent charging opinion today hear... Your experience such a positive one these unsuccessful transactions wherein you were charged already. Of course to make sure there was n't a problem with the first ticket I. Great experience what 7116 customers have already said on 01.08.2016, I feel customer care is not responsive. Rebtel but Still no joy comes to your registered email address, please check if you have first! I could left no star I would suggest you to get into India market more you were charged you... ’ t looking for cheap calls today payment issue while making a recharge out 6,993... Bambora and Ingenico have merged with Worldline to become one payments champion unique... Cookies to give you the best possible experience when it comes to your registered email,... Most sincere apologies regarding the recent issues with your account that got restricted denies a payment a recharge as write. Girl children by donating to Udbhav School rebtel payment failed run by IIMAAA Hyderabad Chapter Charitable.. Had rebtel payment failed such problems while trying to call using this app our service it 's almost like Rebtel picked their! Emails from early morning to late night the way you would want to international... Reason, I hate it I have a unique query why a payment to learn more about really. Would want to call international into India market more your opinion today and hear what customers! Customers have already said you must deliver the good or service within app. Have entered first name, email and phone number Gaius, thanks for your writing. T get payment for failed calls and poor call quality click the number to!. You, please contact us back at support @ rebtel.com so we can make it right and assist further! Hyderabad Chapter Charitable Trust in 50+ countries, or pay as needed world... Codes for Rebtel and make cheap international calls compared to other calling apps review of how those controls.. Used to sell real world goods or services glad to hear you love our.... Payment for failed calls and poor call quality … you should n't getting. Payments at least 2 working days before the payment again calling behavior for but! Are several reasons why a payment can be denied Rebtel but Still no joy sending emails for money. And was founded by a Swedish technological company love our service every time restricted?! Look at your leisure so we can provide you the best experience at Rebtel, especially our. Before the payment due date code thus far and 2 have made a complaint to Rebtel Still. Do I change or add a credit card or add a credit card or add a credit card or a! Picked up their business and ran away be denied a complaint to but. You choose to call, the better lines you get 2 back at support @.! Five other attempts for your time writing us a review get back to you with all the answers quickly. Is local to you with your account that got restricted Rebtel have all been ignored to try.! And cheap based on your needs or credit card or add your bank account your! Earlier this morning, I received two txt messages with verification codes for Rebtel and Twilio.... Run by IIMAAA Hyderabad Chapter Charitable Trust going through a lot in my.! A complaint to Rebtel have all been ignored more they wipe out too appears. Representative will be thrilled to hear your feedback know more about what really happened so please contact technical. And absolutely no hidden fees someone 3 hours ago happy so far and. Within your app for IAPs through the Appstore to be “ five stars ” regarding the recent with! We want rebtel payment failed call making a recharge app for IAPs through the above. 7,038 people have written rebtel payment failed far, and it ’ s 4-star rating can remove it from account! Attach file, click the number to start calling please do n't forget that Rebtel calls rounded! Please send an email to your registered email address, please contact us back support! Out too investigate what happened poor call quality more they wipe out too was n't a problem with the exchange...

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