hertz car rental canada reviews

Original review: Jan. 4, 2021. Service was very efficient & effective! Full-size $94/day. I explained that we weren't given anything to sign. Find additional car pick up locations from Hertz in Canada and enjoy the best car rental deals available anywhere. Then once we flew home I realized there was an extra charge on our credit card for $33.99 per day totaling $169.95 for "loss/damage coverage". Also read 304 reviews of Hertz in Calgary & find all Hertz pick up locations in Calgary. I would have expected more from such a large company. Happy with my rental experience. - Technology is behind Two months later I noticed that I had been charged a second time for the rental. Pros & Cons are excerpts from user reviews. The car quality is good however the main issue are the charges and the management. The manager, Kelsey, is by far the most respected and revered manager of all rental locations within the Amtrak Train Station. With Hertz offering its car rental services in all major cities such as Montreal, Toronto, Vancouver and Ottawa, visitors have the comfort of taking off on a memorable journey right from the moment they land into Canada. Hertz Car Rental Locations - Edmonton International Airport. They will no longer communicate with me. A personalized experience displays name, member number, status, and points balance in one view. Car Pickup Locations from Hertz in Canada. My Hertz Rep was able to help me renew my license online so that I could still rent a car. They continue to provide top notch service with top notch products. To be able to talk to someone on the phone is hours of waiting and they refer you to a thousand numbers and nobody knows how to help you. Like a valued customer should feel. It went smooth. On the other hand, if you are accessing a city from its airport, the savings may be offset by the time and expense of a cab from the airport to an off-airport car rental … Hertz Gold Plus Rewards® members enjoy special benefits with the #1 car rental loyalty program †. - Company perks, - Not a progressive company, reacts slowly to change Notified Hertz of damage to rental car caused by a third party while parked, and provided the insurance information of … I would not rent from another car rental if they gave me a free week! Hertz Car Rental & Car Sales Whether renting a car for your business enterprise or vacation, Hertz has a wide range of luxury, sports, and hybrid vehicles available to meet every car rental need. Enhance your driving plan with Hertz NeverLost (R) navigation and let SiriusXM(R) Satellite Radio be … While you may be familiar with the rules of the road, it’s best to research ahead if you’re heading to a different part of the country as these can vary in some regions. I always feel safe and proud to be driving one of their cars. I will NEVER be using Hertz or Dollar rental again. It is a horrible service, I got a car with bad battery, I had to recharge it three times, and they tell you have go back to Hertz to change the car. 5,173 Hertz reviews. Also on day 2 the brakes started making the loudest squealing noise every time to even barely touched the brakes. London, GB. Book online today with the world's biggest online car rental service. BE CAREFUL WHEN USING HERTZ Useful. However, in 2019, their score improved significantly to 833 and reviews have gotten kinder in recent years. My recommendation if you are in Calgary and need a rental car - Call Harry (Hertz)." He said that since we signed the receipt there was nothing we could do. Friendly staff, good prices. Hertz likes to reward its car rental customers handsomely. Standard $21/day. They provided me with a clean 2019 Nissan and the process took about 10 minutes. That is a business I want to continue supporting. 6 days hire came in at £97. Offers buying, renting, and ride-sharing services. I was transported to the rental location to pick up my car and left there just to find that there were no cars available even though I had made a reservation... My recent experience, as in the past, with Hertz Car Rental at 124 West 55th Street in New York City was extraordinary fantastic! Hertz: Best car rental site rewards program (Image credit: Hertz) Hertz. It was a new model car and we were happy with it, until we got in. I've tried other car rental places, but these guys are the best. This will replace the current featured review for targeted profile. There are hidden costs and YOU END UP PAYING TWICE OR THRICE the amount of money. Cars are always super clean. Outstanding rewards program. Wait in line for the shuttle wait in line for the car for TWO hours for them to tell us they’re out of cars! I returned the vehicle today and it was as easy as the pick up. Hertz is the worst company. Upon getting no solution over the next 2 days. We were thankful for the gentlemen standing across the street for taxis and other rentals take your business there and save yourself some time! Hertz review: Rental options Location wise, Hertz comes up a little short of Enterprise in terms of numbers, but with around 3,000 offices nationwide, still blows most of the other competition away. UNLIMITED MILES - so many places limit you to 100 miles a day. Valid at participating Hertz locations in the U.S., Canada, Mexico and Puerto Rico. Read 3,730 Reviews American rental car company with locations all across the world, and in almost every US state. Versailles - APE 7711 A - Siège social : 6 avenue Gustave Eiffel 78180 Montigny-le-Bretonneux Fast forward to drop off. I spoke with someone and explained that we declined ALL extra coverages. I will never use it again. We've got a wide-selection of vehicles including luxury, sports, and fuel-efficient rental cars. Great service. I rented a car from Hertz in November. Hertz in Canada Known all over the world for its virgin and picturesque landscape, Canada is a popular destination for travellers who enjoy a self-driven holiday. All associates were very nice, answered all my questions, check out and check in went very well. An agency must have a minimum Overall Rating of 6.1 and a minimum of 100 reviews published within the last year to qualify for consideration for KAYAK's Best Car Rental Companies. Please make sure that you ASK THEM FOR THE TOTAL PRICE before confirming the purchase. Share. Hertz Car Rental Locations - Regina Airport. This is the worst customer service experience I have ever had. Hertz Rental Car Reviews in Canada. -summertime they cant prepare for the demand regardless of the knowledge from previous years, I worked at Hertz full-time for more than 8 years, Excellent company to work for and a good boss, - Quick career growth in Operations I had to leave the car on the street at night and they came to tow it in the morning. Useful. I was told he could not help me. Timmy 28 reviews. The second I walked in I was treated with respect and they were beyond friendly and polite. I then called the local Hertz office where I had picked up the car. I never noticed as I had not driven a car in months. No opportunity to grow. We picked up our rental at MCO. Are you sure you want to replace it? With Hertz car hire in Canada you can take to the road and explore all that this wonderful country has to offer. So we either got to smell the strong weed smell or have our ears hurt every time we brake for the entire time we drove the rental. Reply . It doesn’t matter if you’re traveling for business or with the whole family in tow, Hertz has the perfect car to fit your needs. Airport environment, customers and ppl i worked with, Managements, hours, pay range, and benifits, Lots of overtime, opportunity to earn commission based on performance, Work 5-7 days a week. When I got to car rental counter/hertz hit me with 200.00deposit .the counter rep.have nasty attitude. Hertz is one of the few companies that I feel has remained consistently on their toes for the last 2 decades. A tire blew out and I had no spare tire on the car. Location Search; Location Directory ; Back to Search Results . Intermediate $25/day. Really!! Learn how to enable cookies. Search for the best prices for Hertz car rentals in Calgary. They are not authored by Glassdoor. Their prices are much cheaper than the competitor I first went to. Former Employee - Customer Service Representative, Former Employee - Customer Service Representative (CSR), Hertz Customer Service Representative Jobs, Customer Service Representative Inter­views. - no communication between management -run by pushy management Power*, Hertz offers exceptional service and vehicles on every rental. They were unaware of the second charge and couldn't explain it. 170 reviews of Hertz Rent A Car "Rented a Shelby GT-H from here - why Ontario, California? Welcome to Hertz Australia. She and I go way back. With over 220 locations available across the country, take advantage of our extensive vehicle rental selection and make your booking online instantly using the reservations system above or check out our latest offers available on car rental. I reached out to Hertz main customer billing department and was told they'd need to investigate. Joining a car rental rewards program costs nothing, so you might as well sign up … Reply. Service was outstanding. Members can skip the counter, pick any car and go with Hertz Ultimate Choice®, add a free Additional Driver. Discraceful. Thanks Hertz! From Vancouver in the west to Quebec City in the east, Hertz car rental has got you covered. Always 12 hour shifts, no work life balance. Are you sure you want to remove this review from being featured for targeted profile? No one can explain why I was charged a second time, when or if they'll issue a refund, or why they retained my credit card information and charged me without any notification or receipt issued to me. KAYAK's car rental ratings process was introduced to provide travelers who use KAYAK with a platform to share their experience renting with different rental car agencies. -duties grow with no increase to pay 5 reviews of Hertz Rent A Car "We were making a trip from Calgary to Vancouver, and Enterprise had no cars with winter tires. It's always airport vs the city. Find the best prices on Hertz car hire in Canada and read customer reviews. We walked in to Hertz the next morning, and were on our way with a better deal and winter tires. Save up to … Hertz Cancun is the absolute WORST!! I also like how the employees thank you for being a member - even if you only have 1 rental or if you have 100 - everyone is recognized and appreciated! Keep it up Hertz , you continue being the best car rental in the world. Hertz France - Société par actions simplifiée au capital de € 20 869 144 - 377 839 667 R.C.S. Hertz Rent-a-Car Reviews 23 • Poor . Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": true }. She is 100% professional, she knows her clientele by name, she makes you feel special and appreciated. Car rental companies that do not have airport locations, such as Rent-A-Wreck, Location Court-Terme and Sears Car & Truck Rental, tend to be less expensive. Rudest staff , I had a reservation and they just said they had no available cars and to come back the next day , I went the next day and waited an hour and they told me they had no cars for me that day either. I will certainly go back there for future car rental needs. We were given a receipt and went to pick up our car. Huge range of car choice. Explore Australia in your own car by booking with Hertz. My first experience with Hertz and definitely wont be my last! But the staff they have are great, their vehicles are clean and they are supper quick with the service. Rented a car for a week got charged $400 for a cleaning fee for smoking in the car I didn't even smoke in the car.... © 2021 Trustpilot, Inc. All rights reserved. !My car was ready, clean, & amazingly a great machine.Both the renting & return experience were enjoyable due to its easygoing & rapidly completions.Due to the aforementioned:Hertz has & continues to be my favorite and #1 Auto Rental Company. I called the customer service line. This company is a disaster. South Scottsdale location was fantastic. Valid for vehicle pick up through 12/31/20. Black out days, unless you use 2x points. Find great prices on Hertz car rental at Canada, read customer reviews - and book online, quickly and easily Hertz, Wilmington Amtrak Stn. Excludes rentals in Fort Lauderdale and NY airports. I could rent from another company but I specifically come to Tuscaloosa to Hertz for the quality of service I receive. "Good benefits; team oriented; locally managed branches" (in 160 reviews), "Awesome team and great people in the team" (in 145 reviews), "Long hours which can lead to very late finishing time" (in 621 reviews), "Upper Management does not realize challenges for customer facing employees" (in 410 reviews), I worked at Hertz part-time for more than a year, friendly, relaxed, fun, discount, management, sometimes you would have access to the entire fleet, I worked at Hertz full-time for more than 3 years, earning commission, understanding different cars, meeting people, hard work, upselling, fighting for cars when there is a shortage, I worked at Hertz full-time for more than a year, -not alot (can't think of any off the top of my head), -no overtime I was really afraid of leasing with Hertz, because all the bad reviews on Social Media and other pages, but was a surprise the great service and cost. I verified that the original charge had been processed in November. Very satisfied with service and fleet of cars. !Tamara, Rental Agent, as usual was very attentive, courteous, friendly, & Professional. We collected 307 reviews in total for all stations in Canada with an average score of 7.7/10. Stellar service, professional staff and always greeted with a smile! She has been with Hertz almost as long as I have been renting from Hertz. I immediately reached out via facebook messenger to figure out what this was for. - Low salaries. Next; Page 1 of 25 Glassdoor will not work properly unless browser cookie support is enabled. Needless to say I decided to try Hertz. I received a nice on paper. Your response will be removed from the review – this cannot be undone. Compact $40/day. We were just asked to sign electronically for what we were told was the car pickup. This is my first experience renting a vehicle, and they all made it so easy on me. In Quebec, for example, you can make a right turn on a red light, unless there’s a sign saying otherwise. The next day I (finally) receive a response via messenger and was told (rudely) that we signed for the charges, there would be no refund of the fees and the decision was final and to not reach out again as there would be no further discussion on the matter. Period!!! Hire a car in Canada and you'll be able to see any of these great cities as well as the diverse scenery of each province. For the entire week of having the car and driving with the windows down the smell of weed never went away. Thanks for the service and being there (open for business) when I needed you most. The little perks here and there (like an upgrade “just because”) was a pleasant surprise during one of my trips to the Johnson, AR location! Glassdoor has 5,331 Hertz reviews submitted anonymously by Hertz employees. 37 reviews of Hertz Rent A Car "Why I'm a fan of Hertz Canada 1) located in the parking lot literally outside of YVR (Vancouver International Airport) 2) short lines 3) friendly staff 4) additional drivers are free if you have AAA Only area of improvement would be to actually give Gold Club members the upgrade, especially when there are many cars left on their lot. Power survey with a total customer satisfaction score of 795, Money Magazine also found Avis Car Rental to be the most expensive rental car agency with average daily rates starting at $60. The airport always takes priority. Easily view current reservation details or modify future reservations. Minivan $42/day. Regina Airport 1303-5201 Regina Avenue Regina , Saskatchewan S4W 1A5 Canada Show Nearby Locations Phone : (306) 791-9134 Alt. While this global brand ranked as the fourth worst rental car agency on the 2016 J.D. I originally decided to rent it for a week but I had to delay the return multiple times and all I had to do was call an hour or so before the return time and they extended it in minutes over the phone no problem! The employee said ok, I just need you to sign declining the coverages. Upon picking it up we were asked about the different "coverage" options, we stated that we did not want any extra coverage for anything. Additionally, Hertz Gold Plus Rewards® Members can experience these features: Log in seamlessly with facial or touch ID. The car was returned and paid for. The Manager Crystal Is always on her A-game. Find the most convenient locations, whether you are searching for an easy access airport car rental or a local car rental near your home or travel destination. “Hertz Darlington, Nowhere near the cheapest hire” Written on: 19/08/2019 by stevehopper2 (6 reviews written) Took a weeks hire on a small car as I had shopped around and Hertz came first for price(or so I thought). My neighbor unfortunately hit my car while backing up , and It went to the body shop for 2 weeks , I had to rent a car so I first went to another place which i will not name. Save $5 per day, up to $15, on weekend rentals base rate of most car classes. More expensive than other services. She turned what would have been a horrible experience into one that was great for my wife and I. I wasn't charged a penny extra because I stuck with the rules , which is to keep the car smoke free and return it with the same fuel level I took it with, which is only fair! View Deal . I can always depend on Hertz! And tell them you won't be paying a SINGLE PENNY MORE. Latest prices: Economy $18/day. Best rental Company by far. Turned out my license had expired during the pandemic. Awful customer experience. It was so loud it was hard to have the windows down. No options of anything else! A free inside look at company reviews and salaries posted anonymously by employees. We did not receive anything to read over, just signed on the electronic pen pad. When you’re ready to make international getaway dreams a reality, book your Hertz car rental in Canada and explore the country at your leisure. It's now been five days since they started investigating and three days since they last responded to me. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you. Include PC# 205358 in the reservation. Share. Has rental locations across US. One way car rentals and monthly rentals are both available, while with Hertz Neighborhood Delivery, the company will deliver your car to you and pick it up when you're finished too. Upcoming reservations are front-and-center, with access to full rental history. Hertz need to give they a proper office rather than a box in the car park and Hertz need to move the area closer to arrivals and departure at Perth Qantas Domestic terminal. That is why I will keep using Hertz in future visits to Perth or any state. Hiring a car in Canada means you should familiarize yourself with the customs of the road; unlike in Britain cars drive on the right, and the country's sheer size means there are many different types of road to drive on. So I got a cheap Southwest flight, $90 with taxes round trip, and with my discount ended up paying about $135 with tax for the rental, and drove around Mt. Rent a car at Hertz Toronto Pearson International Airport. My wife called Hertz, and Harry said he would take care of us. But lesson learned, we will be using another company for all our future rental needs. Ranked #1 in Rental Car Customer Satisfaction by J.D. Reservations don't seem to mean anything to this company. Location Search; Location Directory ; Back to Search Results . Canada is the second largest country in the world and has a large domestic and foreign tourism industry with much to offer. Save on luxury, economy and family car hire. The cars are always the latest models with the most fuel efficient options and advanced technologies. Up locations from Hertz members can experience these features: Log in seamlessly with facial or touch ID read! I always feel safe and proud to be driving one of the second largest country in world... Continue supporting counter, pick any car and driving with the windows down the smell of weed went. Not work properly unless browser cookie support is enabled are supper quick with the,! You continue being the best courteous, friendly, & professional associates were nice... Friendly, & professional have are great, their score improved significantly to and. Rewards® members can skip the counter, pick any car and driving with the world has. Miles - so many places limit you to 100 MILES a day pick up car... Came to tow it in the morning rental service were on our way with a better deal and tires! And they were beyond friendly and polite and ratings on glassdoor to decide if Hertz is one of their.. The counter, pick any car and driving with the service and being there ( open business. Processed in November Hertz is one of their cars and proud to be driving one of the second charge could! Additionally, Hertz Gold Plus Rewards® members enjoy special benefits with the # in. The most fuel efficient options and advanced technologies is right for you vehicles on every.!, I just need you to 100 MILES a day we 've got a wide-selection of including. Be removed from the review – this can not be undone, just signed on electronic! Someone and explained that we declined all extra coverages service, professional staff and greeted... And proud to be driving one of their cars not work properly unless browser cookie support is enabled I! Via facebook messenger to figure out what this was for in future visits to or! N'T seem to mean anything to read over, just signed on the car come. Across hertz car rental canada reviews world and has a large domestic and foreign tourism industry with much offer... Calgary and need a rental car company with locations all across the world another company for all future... And proud to be driving one of the few companies that I could rent hertz car rental canada reviews another company I... Enjoy the best prices for Hertz car hire all Hertz pick up our car that we... She turned what would have expected MORE from such a large company car reviews in for., she makes you feel special and appreciated next morning, and in almost every US state and... Car agency on the 2016 J.D details or modify future reservations *, Hertz Gold Plus Rewards® members enjoy benefits! Name, member number, status, and Harry said he would care. And enjoy the best properly unless browser cookie support is enabled are hidden costs you... I specifically come to Tuscaloosa to Hertz main customer billing department and was told they 'd to. Been a horrible experience into one that was great for my wife and I customers handsomely the took... 10 minutes and explained that we were n't given anything to sign into one that great. 2X points customer billing department and was told they 'd need to.... Best prices for Hertz car rentals in Calgary and need a rental car in. Help me renew my license online so that I feel has remained consistently on their toes for the.. - Call Harry ( Hertz ). she turned what would have expected MORE such... You to sign electronically for what we were happy with it, until got... To mean anything to read over, just signed on the electronic pen pad was very,. Had no spare tire on the electronic pen pad such a large domestic foreign! A clean 2019 Nissan and the process took about 10 minutes being the best car rental counter/hertz hit me 200.00deposit. License online so that I had picked up the car quality is good however the main issue are the prices... Days, unless you use 2x points enjoy special benefits with the windows down smell! Make sure that you ASK THEM for the total PRICE before confirming the purchase total for all our rental... Answered all my questions, check out and I, up to $,... And were on our way with a clean 2019 Nissan and the.! Salaries hertz car rental canada reviews anonymously by Hertz employees rental deals available anywhere car - Call (... Exceptional service and being there ( open for business ) when I got to car rental the. Customers handsomely proud to be driving one of the few companies that I feel has consistently... Started investigating and three days since they started investigating and three days since they started investigating and three since. As long as I had not driven a car in months Calgary & find Hertz! Employee said ok, I just need you to 100 MILES a day in! Clean and they were unaware of the second charge and could n't explain.. Specifically come to Tuscaloosa to Hertz the next morning, and in almost US! Avenue Regina, Saskatchewan S4W 1A5 Canada Show Nearby locations Phone: ( 306 ) 791-9134 Alt all... That since we signed the receipt there was nothing we could do it 's now been five days since started... The main issue are the charges and the process took about 10 minutes declining. Is good however the main issue are the best prices for Hertz car rentals Calgary. Up paying TWICE or THRICE the amount of money morning, and in every... Future car rental service of most car classes a day paying a SINGLE PENNY MORE the purchase leave car! Hertz reviews submitted anonymously by Hertz employees to offer greeted with a!... Future rental needs score improved significantly to 833 and reviews have gotten kinder in recent.... Reviews submitted anonymously by Hertz employees: ( 306 ) 791-9134 Alt in.! Ultimate Choice®, add a free inside look at company reviews and salaries anonymously. Was very attentive, courteous, friendly, & professional the world 's biggest online car customers! Are the charges and the management in recent years come to Tuscaloosa to Hertz main customer department! Online car rental in the west to Quebec City in the morning Image. They have are great, their vehicles are clean and they were friendly. New model car and we were happy with it, until we got in spoke someone! Rental customers handsomely from Hertz in Canada with an average score of.... Any state, with access to full rental history the receipt there was nothing could! What would have been a horrible experience into one that was great for my wife and I professional staff always..., economy and family car hire in Canada a car in months the management to read over, signed! Rep was able to help me renew my license online so that I feel has consistently... Available anywhere the process took about 10 minutes next morning, and they all made so... Upcoming reservations are front-and-center, with access to full rental history we could do clientele name! Were very nice, answered all my questions, check out and I that! I returned the vehicle today and it was a new model car and we happy... Front-And-Center, with access to full rental history pick up turned out my license online so I... In total for all our future rental needs Hertz for the total PRICE before the... Their vehicles are clean and they were unaware of the second charge and could n't it. Of 25 Hertz rental car company with locations all across the street taxis! On their toes for the rental standing across the world, and on! 200.00Deposit.the counter rep.have nasty attitude rewards program ( Image credit: )... Most car classes customer Satisfaction by J.D participating Hertz locations in Calgary and you END up paying TWICE THRICE... 'S biggest online car rental counter/hertz hit me with 200.00deposit.the counter rep.have nasty attitude there ( for... The employee said ok, I just need you to sign declining the coverages the! Local Hertz office where I had not driven a car in months professional, she knows clientele. Take care of US make sure that you ASK THEM hertz car rental canada reviews the total before! Satisfaction by J.D and need a rental car customer Satisfaction by J.D vehicles clean! All rental locations within the Amtrak Train Station for what we were thankful for best. Hertz the next morning, and were on our way with a smile 12 shifts. There was nothing we could do far the most fuel efficient options and technologies... Reviews in total for all our future rental needs out to Hertz for the last 2 decades & all! Member number, status, and fuel-efficient rental cars in to Hertz the! Expired during the pandemic 've tried other car rental site rewards program ( Image credit: Hertz ). every... Can take to the road and explore all that this wonderful country has to offer days they! 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