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enterprise car rental reviews

January 16, 2021 by  
Filed under Uncategorized

I am really struggling to understand why no one has reached out to me yet. I probably would not be using this company again, and will not recommend to others. They guide you on everything specially if this is your first time. I arrived shortly after 3PM but there was a gentleman still there. 14 were here. For more information about reviews on please visit our ... Enterprise Rent-A-Car offers global transportation solutions including: Car and truck rental; The agent will also check that the car has been refueled. James, we understand that phones can become a juggling act for our local representatives and customers and we're disappointed to hear of your experience. now time was critical so he gave me a tiny jeep cherokee which caused excruciating pain in my knee every time i had to get out. He said that I was the one being unprofessional by being late. She also said damage had previously been reported on this vehicle. Offers buying, renting, and ride-sharing services. A link has directed you to this review. Unlike most other companies that offer car renting services, Enterprise Rent a Car USA is distinctive in the sense that it has dedicated, well-grounded and expert customer care attendants that offer customers matchless advice, especially when it comes to the choice of care to rent for a particular occasion. Intermediate $42/day. Excellent. She told me that the damage was to the top of the vehicle. Copyright © 2020 Consumers Unified LLC. As I was driving there, I spoke to a very polite lady (on my cell phone) who asked me several times if I felt the damage happened prior to me renting it. He said it wasn't available. –Carol H. The car was great but I have one serious problem with your customer service. So, I wanted to swap out the truck in case it was more serious. Enterprise Rent-A-Car is a trusted name that performs impressively well across all categories, including customer satisfaction, online booking, and price. Enterprise Rent-A-Car, Aspen. As you browse its online inventory of rental cars, you’re asked to input information such as: Once you’ve input this information, Enterprise will produce a list of vehicles that meet your needs. a fun stress free experience. All transactions are touch-free and secure. By that time, I had arrived at the Enterprise rental location and I found the vehicle in the back lot. Enterprise rental car has been a great experience for me my family and friends. I was late and that was my fault. Search for the best prices for Enterprise car rentals in Toronto. . I appreciate their work in this matter 5☆'s. But instead, they chose to sit in the office eating breakfast and playing on their cell phones while myself and five other customers stood out in the cold until exactly 8:00 a.m. where they did nothing but take the keys anyway. 8,299 reviews from Enterprise Holdings employees about Enterprise Holdings culture, salaries, benefits, work-life balance, management, job security, and more. The would received a negative rating from me. Then he said their policy states that they can only hold it for 30 minutes. I booked the reservation through Find the best companies in Rentals category: Alamo and Enterprise Rent A Car, Alamo vs Sixt, Enterprise Rent A Car vs Hertz Compare Enterprise Rent A Car and Alamo pros and cons using consumer ratings with latest reviews. Keep up the great work. The vehicle I was in came from that location. I kept saying, “If it was damaged it was prior to me renting it.” I should have added, “…or after.” When she determined that I was in fact disputing the claim she forwarded me to another lady who was equally polite. (electrical short) STRESS. Which I am not. I couldn't know less about how a car drives. That he could only offer apologies. After all, I had now been there for over an hour and according to policy, they are not allowed to hold a vehicle for more than 30 minutes. Not only did the branch manager go out of his way to make sure I wasn't helped, he sent me away in an unsafe vehicle. He was abused before I got him and he has a lot of issues. I have even encouraged my son to rent from Enterprise on his business trips. CAR RENTAL LOCATIONS U.S. Now it's easier to find great businesses with recommendations Mr. Nestor, I don’t know who else to go to concerning this matter. I’ve always been able to reserve a vehicle even at difficult time with limited availability. Enterprise Car Rental has zero customer service and there reservations department and confirmation number process is a joke. Car Rental. It was like I've known her for a long time because her disposition over the phone was CLASS A. If we can help you out with your rental, please email with the complete details, your contact telephone number, and email address. Agent said they were “overbooked”. As he continued to insult me more, I was wondering if this was how he leads his team? I left thinking all was ok. On 12/08/2020 I received a text message telling me that the vehicle was damaged. Book online today with the world's biggest online car rental service. I rented an SUV, unfortunately the vehicle was broken in to. Don, we're very happy we could provide you with such a positive experience! When he returned, he gave me the number of my contract on a business card because I would have to personally request the receipt. Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you. Surely it wasn't being held for someone. We value your privacy. It offers a wide selection of safe and reliable cars for just about any budget. We’ll start sending you the news you need delivered straight to you. ENTERPRISE RENT-A-CAR HAS BAD CARS & INCOMPETENT MECHANICS, in my opinion. Por tanto, no recomiendo rentar en los dealers pequeños de Enterprise, a no ser en el aeropuerto. I immediately called the number shown in the letter and was placed on hold for about 10 minutes before I decided to drive out to the Enterprise rental location. I was told that this was not his problem. Below are a few examples of the most common types of rental car selections and the cost for a week. Most rental locations set their minimum driver age at 25 but may allow drivers between 21 and 24 to rent a car with a “youthful driver surcharge” of $20 a day. According to … Subscribing with Enterprise also lets you swap out vehicles up to four times in a month. The pickup was never left unattended and it was driven carefully. We have also extended our existing no…" Save up to 40% today with KAYAK. His response was that he didn't feel he needed to. Service: Arrived at 7:30 a.m. I’ll be sure to pass this along to the Brampton location’s upper management. So, I again ask the branch manager about the vehicle on his lot that I was told the previous day had no reservation on it. I currently have a rental through USAA and it is unbelievable that anyone would treat a prior service member with so much unprofessionalism. I asked why? I did not get his co-worker's name, but they both should be applauded for the outstanding work I saw today. It has now been 144 hours. Over 400 dollars worth of items including a nice cross necklace, my brand new weighted blanket and also brand new unopened gifts that we had to leave in underneath storage of the van. Thank you, So, this is day 4 of my initial issue and no one has called me yet. Enterprise Rent A Car Overview Enterprise Rent A Car was first mentioned on PissedConsumer on Jul 10, 2015 and since then this brand received 2056 reviews. Enterprise Rent-A-Car es la empresa internacional líder en alquiler de coches y furgonetas en los principales destinos de España y todo el mundo. Jaila was extremely pleasant and very professional. Therefore, they received a one star rating, but are not worthy of that. He said that a case would be opened for this inconvenience and then they would call us. Maria went above and beyond to make sure that I had a vehicle that was perfect for me. A surprisingly FAST, friendly, considerate, patient, flexible, and awesome collaboration of individuals who aim to please all while maintaining and keeping it professional, protective,and timely manner, operating their HILO based company. The time posted online. ConsumerAffairs is not a government agency. Had to drive all the way to their depot to pick it up, the car was dirty not even hovered or even sanitised! I was not informed by agent on phone they would not pick me up which is why I use Enterprise so when I’m called on that morning for pickup I was told they no longer provide that service due to Covid. They were prompt every time I called and had excellent customer service. The vehicle I was in came from that location. Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you. have not had any and it was near impossible to get one unless i wanted to go to the commercial division but the price is considerably more. Dijo que se iba a abrir un caso por este inconveniente y después nos llamarían. So, this issue is quite documented. Which I am not. Find quality reviews and Enterprise car rental deals for your next trip today. I was born at the beginning of the Baby Boomer generation, have taught high school 40+ years, and have dealt with a fair share of the younger generation. I had absolutely NO issues! The first thing he said was that it took me too long to get there. During these challenging times with COVID-19, Enterprise is offering curbside pickup and vehicle delivery (at select locations), all while maintaining a proper distance throughout the rental process. 15. He will not go in a car or in a door. Terrible. See BBB rating, reviews, complaints, & more. It was mine and I would need to figure out what to do. I would, however, like to mention their sweet satellite radio. It was mine and I would need to figure out what to do. Maria, we are committed to maintaining the highest standards of cleanliness today and every day. Enterprise Rent-A-Car is a reputable car rental company with locations all across the world. Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 7,200 branches in cities, airports and neighborhoods near you. Compact $40/day. Save on luxury, economy and family car hire. He jumped up and held his hand up as if to say, "Hold that thought," to his co-worker. Compact $24/day. You will also be required to put down a deposit that varies by location. –Carol. Enterprise Rent a Car USA was launched in 1957 by Jack Taylor. You reminded me of how I need to write a review for Enterprise. Enterprise Rent-A-Car, Ottawa. Economy car (Mitsubishi Mirage or similar), Standard car (Volkswagen Jetta or similar), Luxury elite SUV (Land Rover Discovery or similar), Be the first one to find this review helpful. How do I know I can trust these reviews about Enterprise Rent A Car? Website would not allow me to set a pick up time. Enterprise review: Rental options Whatever you're searching for in a rental car, Enterprise should have a vehicle to suit. We are very impressed with Enterprise Rentals. Unsubscribe at any time. “Enterprise Car Rental - Northallerton Branch” Written on: 12/04/2018 by Pamster1 (1 review written) A tad late but just wanted to say how grateful we were to the Northallerton Enterprise Car Rental team, a new manager, around Christmas time. I’ve rented a car since the beginning of August from the Springfield Massachusetts branch. Good thing I didn't NEED those funds. No one inspected the vehicle, and it was left in an area open to the public on a major thoroughfare. I will plan on renting from Enterprise in the future also possibly buying a vehicle. During a time when staffing everywhere has been reduced to bare bones (COVID-19), my encounter with Tyrone reaffirmed that I am a valued customer. Search for the best prices for Enterprise car rentals in Orlando. This was a swap out because the current vehicle had a flat tire days before and not only was I driving on the spare but the abs light on the instrument cluster was on and the location did not know if it was a major problem or not.

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